Kyle Haog
Client Service Relations · Fox Head, Inc.
Orange, CA
Work Experience
Client Service Relations
Fox Head, Inc.2020 – Present
Assist Fox customers with any questions about orders or product via phone, email and chat. Handle all negative PR coming from our consumers by reaching out and handling any situation with goal of retaining them as a customer. Very confident in my ability to navigate platforms such as Zendesk, Salesforce, SAP, Shortel, and Office Suite which are all used in my everyday work.
Sales Coordinator
Flojos2019 – 2020
Sales Coordinator for all “grass root” accounts in the U.S. and internationally. Responsible for getting all orders out and making sure everyone got their product when they need it. Customer Service lead with the final decision for all customer service requests for entire company. Trade Show Coordinator responsible for complete Trade show set up, making sure everything was taken care of before we arrive. Would also travel to trade shows to sell product to Caribbean accounts.
Reservations and Communications
Montage International2018 – 2019
Making daily revenue reports, answering emails from outside guests and businesses, handle guest reservations, assisting in house guests, booking reservations.
Front Desk
Deer Valley Resort2017 – 2018
Greet guests as they walk in and help them through the check-in process, answer phones, and dispatch drivers to take guests around town.
Assistant Event Manager
CMC Motocross2012 – 2015
CMC Motocross would host motocross races at different venues across the Western United States, I would help manage the events and would have up to 10 event staff labor workers under me. I would also work in the office during the week helping with marketing for future events and answering the phones.
