Noelle Romberger
Barista/Customer Service · Clayton's Coffee Shop
Coronado, CA
In My Own Words
In 2013, I graduated with a Bachelor of Arts degree in International Studies as a member of the National Honor Society. Post-graduate employment took a strong turn towards assistant and secretarial work and as a result is the bulk of my experience. However, most of my jobs and volunteer experiences have required a high level of creativity and innovativeness. Skills and abilities include Conversational Korean, 65 wmp typing speed, proficient in using Microsoft (Word, Excel, PowerPoint, Access, Outlook, WordArt, Mail, Entourage), Gmail, iMovie, iDVD, iPhoto, light photography and photo editing, Cloud, light website source coding, QuickBooks, proficient in most social media sites.
Work Experience
Barista/Customer Service
Clayton's Coffee Shop2015 – Present
Responsibilities: -As a barista, trained in brewing and preparing highly specific specialty coffees. Create and design new drinks for holidays and special occasions -Assigned to train and mentor new hires in work flow and drink preparation -Other duties include managing customer service area, managing and handling maintenance on utilized equipment such as the espresso machine, handling cash and service reports, creating stock displays, and light inventory management
Skills: -Outgoing personality and excellent customer service -Work well under pressure in a fast-paced environment -Eye for detail -Enjoy working as part of a team -Flexibility and ability to multitask -Coffee knowledge (latte, flavored latte, macchiato, espresso, cappuccino, cafe au lait, red eye, americano, mocha)
Assistant Shop Manager/Barista
Lady Chocolatt2015 – 2015
Responsibilities: -Began as barista and became an assistant to the owner in managing and running the shop -Contributed in improving company website and app, as well as, editing emails and promotional advertisements -While managing the shop alone, ran and closed the shop, managed supplies and retail products, served customers, and handled business funds -Oversaw details regarding the merchandise carried at the shop, which included having a thorough knowledge of all merchandise, customizing boxes to customer’s specifications, and assembling packaging, gift-wrapping, and displays
Skills: -Ability to run shop and work independently -Good time management and judgement -Excellent customer service and communication skills -Responsible for monetary and company sensitive info -Attention to detail and conflict resolution -Writing: editing, grammar, spelling, and punctuation -Designing stock displays
Temporary Hire
Robert Half International2014 – 2015
Responsibilities: -Temporary work as a secretary, where my duties included answering emails, answering and transferring phone calls, booking and keeping schedule of conference room use, signing for and distributing post, greeting and guiding guests, handling master key of building, organizing company spreadsheets and documents, and scheduling meetings
Skills: -Computer: Microsoft Word, Excel, Gmail, Internet Explorer, Firefox -Writing: 65 wmp typing speed, grammar, spelling, punctuation -Numeracy and time management skills -Excellent communication and ability to work with a team -Organization and attention to
Administrative Assistant/ Website and Marketing Coordinator
Children In Film2014 – 2014
Responsibilities: -Assisted the company founder with daily tasks such as deliveries, phone calls, emails, and consultations -Oversaw full process of paperwork and documents needed by clients (production companies, agents, actors etc.) -Obtained, designed, and posted daily casting notices on company website -Assisted in organizing company events such as speaker series with casting directors and talent agents
Skills: -Computer: Microsoft Word, Excel, PowerPoint, Access, Outlook, Gmail, Internet Explorer, Firefox, iPhoto, QuickBooks, Cloud, iMovie -Writing: 65 wmp typing speed, grammar, spelling, punctuation -Simple website source coding -Knowledge of industry lingo and good communication with industry professionals -Social Media: Facebook, Twitter -Attention to detail and efficient work -Data entry
Transcriber
Sogang University2012 – 2013
Responsibilities: -Contributed to the “Compilation of Korean Diplomatic Documents” funded by the Korean Research Foundation • Read and researched given documents to accurately transcribe and re-record documents -Kept running files organized and properly archived documents -Worked within short time frames in a timely and efficient manner in accordance with supervisor’s plan
Skills: -Research -Computer: Microsoft Word, Excel, PowerPoint, Access, Outlook, Gmail, Internet Explorer, Firefox, iPhoto, QuickBooks, Cloud, iMovie -Writing: 65 wmp typing speed, grammar, spelling, punctuation -Attention to detail and efficient work
Director Intern/Assistant
United States Trade Representative2010 – 2010
Responsibilities: -Assisted director of Sanitary and Phytosanitary Measures as note taker and personal assistant -Researched, analyzed technical trade issues, and briefed for World Trade Organization’s Sanitary and Phytosanitary Measures Committee -Fact-checked numerous documents including Ambassador Islam Siddiqui’s introduction speech -Provided administrative support to chief staff members -Highly praised for ability to handle multiple projects and tasks and to quickly understand and process new information -Background check required for this position
Skills: -Accurate and quick note-taking -Knowledge of WTO, general trade lingo and tariffs -Computer: Microsoft Word, Excel, PowerPoint, Access, Outlook, Gmail, Internet Explorer -Writing: 65 wmp typing speed, grammar, spelling, punctuation, fact checking -Self-motivated and organized -Multitasking -Tariff data entry -Research