Niko Hudson
Guest Services/ Administrative Assistant · Bottega Louie
Denver, CO
Work Experience
Guest Services/ Administrative Assistant
Bottega Louie2021 – 2023
Serve as the primary point of contact for guests, responding to questions and complaints to ensure maximum client satisfaction by providing exceptional and personalized service Successfully manage incoming and outgoing documents for a busy office, ensuring all documents are properly filed, faxed, and scanned Maintain 100% accuracy in cash drawer while managing the safe and completing transactions Resolve discrepancies by researching and correcting errors in daily reports Maintain inventory of all office supplies and equipment
Sales Representative
Flask & Field2021 – 2023
Maintain in-depth knowledge of rotating products Sell merchandise, such as wine, spirits, glassware, and bar essentials to customers while recommending additional merchandise to compliment purchase
Event Coordinator Assistant
Vasquez & Associates2019 – 2020
Collaborated with clients to understand their requirements and created concepts for events that matched their needs while staying within budget Fulfilled contractual obligations, including permits, vendor coordination, schedule creation, budget expenses, and day of event coordination Evaluated existing plans, processes, and event planning services to identify opportunities for improvement Managed administrative logistics of event, including contract signing, fee collection, event booking, and event promotions
Education
Bachelor of Science in Hospitality Management
California State Polytechnic University2018
Bachelor of Science in Hospitality Management
