Armando Bajares
Sports Marketing Coordinator · The North Face
Montreal, QCIn My Own Words
Innovative, flexible and creative marketing coordinator with the skills, passion and professionalism required to support marketing programs, campaign development, and media planning in the sports and outdoor industries. Earned a reputation as being resourceful and pro-active in supporting agencies and organizations with sponsorship activation, brand positioning and athlete management.
Customer service focused, I have been recognized as an enthusiastic team player, with strong ability to assist and interact effectively and confidently with diverse audiences and personalities. Offers important skills in building and leveraging relationships with partners and customers in order to create marketing strategies that connect individuals with sporting brands.
Work Experience
Sports Marketing Coordinator
The North Face2012 – 2014
Managed different partnerships and sponsorships across Canada in the snows ports, outdoor and performance categories. Coordinated events for The North Face and partners in different provinces. Coordinated design and insertion of sales materials in magazines and digital media. Manage social media platforms (Facebook & Twitter). In charge of the Explore Fund grants, the main corporate social responsibility initiative of The North Face Canada. Handling of sponsorships and donations.
• Successfully organized more than 15 events, such as: Canadian Death Race, IF3 Festival Montreal, Whistler Half Marathon and XC Harricana. • Achieved product editorials in more than 15 magazines and websites across Canada by implementing a public relations campaign, which contributed to an increase in sales and received Thermoball technology recognition. • Increased the Facebook fan base to 13,000 “likes” by designing and executing a digital campaign over a period of one month.
Bilingual Customer Service Representative- E-Commerce
The North Face2011 – 2012
• Supported customers giving them quick solutions to problems related to: Orders placements, product availability, order and shipping status, and pricing • Helped customers to navigate TNF's Webpage, giving them the opportunity to know the best options available for their needs • Leveraged the brand offering information and technical specifications to clients interested in products of different categories.
Warranty Evaluator
The North Face2010 – 2011
Responsible for warranty evaluation of sport apparel and equipment. • Evaluated and presented recommendations to managers about payments or refusal of warranty claims. • Developed knowledge and ability to apply various warranties to individual claims situations. • Monitored and maintained records of incoming and outgoing shipments and prepared items for shipment.
Brand Manager
The North Face2008 – 2010
Manage strategic development of the brand and opening of the first retail store in the country. Purchase seasonal collections in performance and outdoor categories, managing $500,000 annually. Manage the store and staff of 8, and develop branding and merchandising in the store. • Introduced the TNF brand in Venezuela by designing and implementing a media campaign and opening a new retail store. • Developed and expanded the market for the brand by opening wholesale accounts leading to a 15% increase in sales. • Sought out new opportunities to introduce the brand, by coordinating sports events and participating in sport shows, such as trail running races and sports expositions, to leverage the brand and generate TNF awareness.
Director
Folio Group C.A.2006 – 2008
Managed professional networks and created strategic alliances for the development of new talents and companies. Designed and implemented campaigns for corporate communication in printed mass media, radios, television and Internet, for the promotion of professionals and/or companies. Devised and carried out corporate social responsibility programs for small and medium companies.
Social Researcher in Tourism, Independent Consultant
Fundación Esteban Torbar2006 – 2006
Development an documentary research in tourism area for the elaboration of the book: “Un Sueño Turístico para Venezuela” in colaboration with the NGO “Liderazgo y Visión” Design of projects focused in tourism promotion and awareness of the touristic activity Development and advising in social programs of the NGO Research and analysis of national and international tourism and its impact in the Venezuelan tourism
Project manager of Visión Revenga’s Project.
Fundación Santa Teresa2005 – 2006
To manage the social project Visión Revenga To design and formulate social projects in different areas such as: Education, tourism, social leadership and environment conservation projects in the communities of Jose Rafael Revenga’s County To represent the Foundation Santa Teresa before the Local Government, private companies and others organizations for the promotion and development of the community projects.
Store Manager
Bike Pro (Retail store and Trek Distributors for Venezuela)2004 – 2005
Responsible for monitoring and management tasks In charge of marketing strategies and merchandising for potential customers (wholesale and retail) Management and resolutionde problems and complaints Placing of orders, wholesale, retail and special projects as (Trek Project One bikes)