Vince M
Operations Professional · HousecallPro
San Diego, CA
In My Own Words
I'm a certified Google Data Analyst with 2+ years leading a sales operations team. I've helped a team grow to support 2x headcount by managing and operationalizing, team KPI reporting, scheduling, allocation management, compensation structures, and more. In addition, I have 4+ years of marketing and training experience in the action sports apparel industry. I graduated from UC San Diego in 2017 with a degree in Communications and participated as a member of the NCAA Baseball team. I take pride in life long learning and am hoping to bring my unique background to an innovative company.
Work Experience
Lead of Sales Operations
HousecallPro2023 – 2023
Leads the Sales Operations team via strategic planning, project management, and cross department communications.
- plan, organize, and execute sales projects and initiatives - develop team to level up technical skills, business acumen, and productivity - solve complex problems with creative and scalable solutions
Sales Operations Specialist
HousecallPro2021 – 2023
blend analytical, operational, and leadership skills to generate leads and drive sales - collaborate with marketing, analytics, and sales stakeholders while independently conducting research for new initiatives - owning sales campaigns and experimenting with go-to-market plans from end to end
Technical Support Specialist
HousecallPro2021 – 2021
- support services professionals run their business via Housecall Pro platform - troubleshoot HCP application - use several communication methods to respond to customer inquires
Retail Territory Representative
ThirdChannel2017 – 2021
Responsible for Merchandising, Customer Service, Data Gathering, and Associate Training in several retail spaces across San Diego county. - National Top Performer - Featured Brand Ambassador in ThirdChannel 2017 Youtube Ad and 2020 Instagram Ad
Sales Lead
Oakley, Inc.2018 – 2020
Work alongside management team to execute sale and marketing strategies. - not only be a constant top salesman but also help lead team to meet and exceed sales goals - use creative problem solving to best merchandise product - provided superior customer service and brand knowledge
Marketing Intern
Surfdog Records/Dave Kaplan Management2017 – 2017
Had to become "Jack of all Trades" in this role. I worked mainly on fulfilling orders on e-commerce site and generating marketing strategies using several creative softwares. - Worked on AleSmith/Sublime marketing project - Helped manage artists such as Brain Setzer, Glen Campbell, Eric Clapton, and a number up and coming bands
Education
Bachelor of Communications
University of California San Diego2015 – 2017
3.5 overall GPA and member of NCAA Baseball team
Associate of Social Sciences
Palomar College2013 – 2015
3.9 overall GPA and named PCAC Scholar Athlete of the Year for all sports while leading CCCAA Baseball team to state championship series appearance 2015.