Alexis Stroman

Operations & Customer Service Manager · Withered Tree, LLC.

Los Angeles Metropolitan Area, CA

In My Own Words

Highly organized & detail-focused Operations & Customer Service Manager.

18+ Years of Apparel Industry Experience.

Skilled in many aspects of Apparel Manufacturing:
Design, Sourcing, Production, Sales, Customer Service, Routing, Logistics, Shipping and Bookkeeping.

Excellent Computer & Communication skills.
Including but not limited to: MS Office, ERP (AIMS360 certified), CRM applications, E-Commerce, Social Media, Monday, Basecamp, FashionGo...

A proven record in learning proprietary systems & applications quickly and effectively.

Work Experience

WL

Operations & Production

Withered Tree, LLC.

2022 – Present

G

CS Manager

Grey/Ven

2021 – 2022

PI

E-commerce & Creative Media Manager

PARC & PEARL INC

2015 – 2020

TR

Operations Manager

Topo Ranch

2014 – 2015

A modern California lifestyle brand rooted in the ideals of the American dream.

A

Client success & Implementation Specialist

Aims360

2013 – 2014

N

CS Manager / EDI Specialist (Wholesale & eCommerce)

Naven

2012 – 2013

CC

CS Manager / In-house Sales

Clover Canyon

2011 – 2013

SM

Operations Manager

Seth Wellington: Menswear

2010 – 2011

CA

Operations and Consulting

CDC Apparel

2009 – 2011

CD

International Distribution & Staff Bookkeeper

Christian Audigier & Ed Hardy (Bag, Tee Division)

2007 – 2010

Education

BC

Associate's Degree

Brooks College

2005 – 2007

CC

High School Diploma

Central High East Campus

2000 – 2004

Skills

Customer SatisfactionProject ManagementCustomer Relationship Management (CRM)SourcingProduction ManagementOperations ManagementTri-lingualTravelingBookkeepingStyleDesignTrade showsMicrosoft officeEDIFashionMicrosoft OfficeTrade ShowsMultilingualApparel MagicCustomer ServiceFashion IllustrationTrend AnalysisSalesE-commerceMarketingIllustratorMerchandisingManagementRetailWholesaleVisual MerchandisingPhotoshopAdobe PhotoshopAdobe Illustrator