Nathaniel Schulte

Outside Services Shift Lead

2023 – Present

- Supervised and trained outside service team members to uphold high standards of hospitality and course presentation - Facilitated tournament and event logistics, ensuring seamless execution and an exceptional player experience - Oversaw driving range operations, including inventory management and range ball rotation to maintain quality service

Outside Service Staff

2021 – 2023

- Provided top-tier customer service, assisting members and guests to enhance their overall golf experience

Sales Representative

2020 – 2020

- Maintained detailed records of customer interactions and sales activities using CRM software to enhance follow-up and retention efforts - Managed inbound and outbound sales calls, effectively identifying customer needs and recommending tailored product solutions

Customer Service Representative

2019 – 2020

- Processed orders, returns, and warranty claims, ensuring accuracy and efficiency in all transactions - Provided exceptional customer service, assisting clients with product inquiries and issue resolution to ensure a seamless experience

Admissions Associate : Customer Service

2018 – 2019

- Operated point-of-sale systems to process transactions, manage ticket sales, and handle refunds with accuracy - Informed guests about park attractions, promotions, and special events, enhancing their visit with relevant recommendations - Handled high-volume crowds efficiently, maintaining a welcoming and organized entry experience during peak seasons - Collaborated with security and management teams to enforce safety regulations and respond to guest emergencies

Bachelor of Business Administration - BBA

2020 – 2024

Skills: Market Research · Project Management · Strategic Planning · Account Management · Collaborative Problem Solving

General Education

2016 – 2020