Abigail Blackburn
Customer Experience Manager · Flylow Gear
Denver, CO
In My Own Words
I am currently working in the outdoor industry combining my passion for climbing, skiing, and the mountains with a career. I am a believer in sustainability and that your clothes and gear can be good for the environment.
Work Experience
Customer Experience Manager
Flylow Gear2018 – Present
Oversee both customer service and warranty departments. Occasionally pack and ship orders for web fulfillment. SKU creation and inventory management in Fishbowl and Voonami server management. Develop local partnerships and fulfill athlete and marketing clothing allotments.
Assistant Manager
Fjallraven USA2017 – 2018
Manage Retail Supervisors and Part time staff members, Coach and train on daily customer service situations, Encourage staff members to embody brand ethos, Merchandise to strengths using corporate directive, Addressing areas of opportunity by using visual displays and creating a welcoming and warm environment through merchandising, Coordinate partnerships to grow the brand within the community
Manager In Training
Anthropologie2016 – 2017
Manage floor positions for staff members, Create a warm and welcoming environment, Run cash wrap and fitting room service, Maintain clean and organized visual displays • Anthropologie (Park Meadows, CO)
