Steven Desmond

Desktop Support Technician · Option Care

Antioch, IL

In My Own Words

Graduated from the College of Lake County with an Associates of
Science in Health and Wellness Promotion in 2015. An experience
I.T. professional in a wide range of settings. I enjoy taking on new
challenges every day to help the organization run as effectively as
possible.
I am self-motivated, adapt quickly, and I attempt to better myself
daily. I find great pride in completing tasks in an orderly and
thorough manner. I am eager to learn and I enjoy working with others
towards a common goal. I have a passion for volunteering and
supporting local causes. I also have a strong interest in finance and
investing. My focus is to improve the sport and wellness field through
management.

Work Experience

Desktop Support Technician

Option Care

2018 – Present

Service Desk Agent

Option Care

2018 – 2018

Addison, Illinois

Regional Administrative Assistant

Option Care

2012 – 2018

April 2018 - May 2018 (2 months) Greater Chicago Area The field focused Regional Administrative Assistant provides administrative support to remote Regional Managers and works collaboratively with colleagues to reduce bureaucracy. Specific responsibilities Include multitasking of the following: • Planning and execution of regional meetings, including contract negotiation. This may require some travel. • Submission of itemized expenses in a timely and accurate manner • Calendar management, including teleconference/web conference setup • Travel arrangements • Superior communication skills, both written and verbal • Aggregation of reports submitted from the field • Preparation of team rosters • Design and deliver impactful presentations to stakeholders • Serve as knowledge expert and navigator for new hire onboarding • Budget management

Project Coordinator

Option Care

2017 – 2018

As a Project Coordinator for The Force Field I perform project and administration tasks including data collection, production and distribution of project documents, report reaction, and team collaboration. Provide input to a project schedule and participate in project meetings. Maintain a positive customer service experience to the customer.

Technician

Option Care

2016 – 2018

PC Data recovery, FS Advance Exchange, FS Direct Exchange, FS New Hires

Warehouse and Distribution Coordinator

Reinders Inc

2014 – 2016

I take care inventory, do deliveries, and sell product over the counter. Building up my delivery career by having my Class C license and working up to my CDL Class A license.