Seth Altmeyer
Key Holder · STANCE Inc.
Yucaipa, CA
In My Own Words
To join an organization that offers me a constructive workplace for communicating and interacting with customers and people.
Work Experience
Key Holder
STANCE Inc.2018 – Present
The mission is to provide an unmatched level of customer service. I am an ambassador of the Stance brand and everything we stand for: creative expression, performance, and unyielding commitment to excellence. Take the lead on ensuring proper store procedures and policies are followed. I lead by example and relentlessly strive to make each customers experience uncommonly rewarding.
PSR Float II
Loma Linda University Health Care2017 – Present
Exemplify the LLUHS Mission, Vision and Values to support and implement the Core Pillars of the Strategic Plan: World Class Distinction, Quality & Service Excellence, Teamwork & Synergy, Partnerships, and Leadership & Stewardship. Travel to various clinic locations and or other clerical areas on an "as needed" basis. Work under the supervision of the area supervisor to manage patient check-in/check-out duties, electronic appointment scheduling, insurance/authorization verification and assigned clerical responsibilities (including but not limited to answering phones, copying, faxing, scanning, filing, document retrieval and mailing).
Customer Sales Associate
Lowe's Home Improvement2014 – 2017
Maintain housekeeping standards to ensure a safe working environment as well as a positive experience for customers. Stock shelves, maintain the sales floor, and assist customers with exceptional customer service. Provide prompt and friendly customer service to customers by actively listening to them, answering questions about store products, and providing assistance on sales floor. Maintain solid knowledge on products to ensure customer is provided with exceptional customer service. Completes merchandise floor sets according to visual standards and plan-o-grams. Establishes and maintains a cooperative working relationship with all members of the team and support management direction of the store.
Sales Lead
Rip Curl2012 – 2014
Assisted in preparing the store for the day by replenishing merchandise and cleaning the sales floor. Responsible for maintaining store inventory on a daily, monthly, quarterly, and annual basis. Ensure exceptional customer care was delivered by assisting customers with: locating product, informing customers of promotions, and revisiting frequently to ensure a positive shopping experience. Maintained clean and ready checkout area. Priced checked items for accuracy, handled cash transactions using POS, and issued refunds and exchanges for merchandise within store policies.
