Samantha Westler
Sales + Operations · KREWE du Optic
New Orleans, LAIn My Own Words
employee performance and sales with extensive knowledge of Netsuite, Excel, Quickbooks, and NuOrder. Guarantees customer satisfaction through effective team development and innovative sales strategies.
Work Experience
INSIDE SALES AND OPERATIONS MANAGER
KREWE du Optic2021 – 2023
● Worked with sales reps to keep them on track to meet or exceed sales goals ● Worked with accounts via phone and email to identify and address needs, place new orders, facilitate returns ● Prospected + opened new accounts and maintained + grew existing accounts ● Worked closely with other departments to help grow wholesale business
Inside Sales Manager
KREWE2021 – 2023
- Manage sales reps - Maintain healthy relationships with wholesale accounts - Run weekly reports to track sales and growth
Operations/Admin
Rhythm USA2015 – 2021
- Manage accounts/orders - Handle day to day office management - Process accounts payable/receivable
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Rhythm Livin USA2015 – 2021
Generated reporting + analysis to support sales forecasting + planning to reach monthly sales goals ● Worked closely with sales reps to make sure they were set up for success with sales tracking tools ● Took care of accounts receivable ● Managed over 60 accounts to retain existing relationships and grow the business ● Identified prospects' needs and developed appropriate responses along with suitable information on products and services ● Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales
tactics.
MANAGER
Thalia Surf Shop2013 – 2015
Supported sales team with administrative assistance such as pulling online orders, packaging and shipping them and responding to basic inquiries ● Managed and motivated employees to be productive and engaged in work. ● Developed and maintained relationships with customers and suppliers through account development.
