Max Guy
International/Canada Sales and Marketing Support
San Clemente | United States
Skills
No information
Interests
I have a passion for the boarding industry. i love to be outdoors because it gives me a chance to be in the moment and forget the worries of the day.
In my own words
— MaxI would love to obtain a career where I can put the skills I have learned in business management and experience to work to solve problems creatively, efficiently, and effectively.
I have retained knowledge regarding sales, marketing, customer service, e-commerce, and retail buying and merchandising. I am truly a people person and thrive off of the energy of others. I love learning and believe that is how we grow each day and I never want to stop growing. I believe in this quote whole-heartedly by Henry Ford, “Whether you think you can, or you think you can't--you're right.”
Trajectory
Mar 2021 — Now
International/Canada Sales and Marketing Support · Vissla
- Manage all international shipments from order entry to scheduling pick ups
- Oversee allocation for all international accounts
- Allocate and pick all orders for all Canada Accounts
- Coordinate buys with international accounts and production
- Supply all international regions with up to date marketing material
- Set up new accounts on B2B and grant access to new collections when available
- Coordinate and ship all samples for all international regions
- Entry of promo orders for international team riders
- Helped set up new 3PL in Canada
- Direct Bill for all Drop Ship orders, process RA's and issue credits
Sep 2020 — Mar 2021
Customer Experience Associate · Rip Curl
- Responsible for the entire cycle of customer interaction with online shopping
- Allocating online and Nordstrom orders in M3
- Processing online returns in Magento
- VLOOKUP’s for Nordstrom’s Drop Ship
- Processing all short ships and cancellations in Magento & M3
- Working with 3rd party warehouse for shipping issues including short ships and cancellations
- Replying to customers in Zendesk
- Problem solving with customer calls
Sep 2015 — Sep 2020
Sales Coordinator · Mammoth Mountain
- Responsible for growing group sales accounts and meeting goals each season
- Creating and maintaining B4checkin and Sendsites web pages
- Responsible for running season end reports on which incentive plans are based
- Able to oversee multiple projects from 8 national & international sales managers given at the same time such as pricing sheets and creating contracts
- Reconciling the budget monthly with the director of sales
- Setting up & attending trade show
May 2015 — Sep 2015
Marketing Associate · NRG Global
- Created the email campaign structure with Microsoft Dynamics Marketing
- Created the support page on the website with live chat and landing pages
- Was introduced to the basics of Google analytics
Jul 2012 — Oct 2015
Assistant Manager · Ocean View Board Sports
- Buying and Visual Merchandising
- Was able to forecast trends and measure success through sales
- Created product with shops logo wear based on market trends
- Set up the shops Instagram and assisted in marketing the store via Instagram
Jun 2011 — Sep 2012
Sales Associate · Sport Chalet
-Sales in high-end eyewear
-Built relationships with brand representatives
-Dealt with special orders
Oct 2010 — Jan 2011
Sales Associate · Active Ride Shop
-Maintained stores appearance
-Customer service
-Sales
Activity
Education history
Cal State University Northridge
Bachelors Degree | 2009 - 2013
Village Christian Schools
High School Diploma | 2005 - 2009
