Masroor Ahmed Khan

Consultant - Textiles/Leather/Footwear

Karachi, SD

In My Own Words

Country Manager with +10 years of working experience in Textiles / Leather / Footwear Sourcing, PPC, QA/QC, & System Compliance activities with proven track record of increased productivity with quality, on-time deliverability, and profitability through effective implementation of Statistical models, efficient problem solving related to production & quality by identifying areas of improvement in products and processes, and vendors development. Loyal, Self-starter, Committed, Problem solver, Time Management Savvy, Target oriented, and a Team player as personal attributes with advance Information Technology skills.

Area of Expertise
Statistical Process/Quality Control – Know your Customer – Quality System Designing – Product Development – TQM Methodologies – Productivity & Quality optimization – Lab Testing’s – Vendor development – Ethical product and supplier Sourcing – Social Compliance Auditing – VOC (Voice of Customer) – House of Quality – QA & QC – Textiles, Leather, and Footwear – Graphic Designing (Adobe Illustrator CS6 and Photoshop) – AutoCAD – Lean Six Sigma methodologies – E Commerce Management – Decision Making and Problem solving – Statistical Analysis and Computation – Strategic Management –Material Sciences – Costing – Production planning and Control – Product Tech Pack Development – SEO/SEM – Digital Marketing.

Work Experience

Consultant - Textiles/Leather/Footwear

Consultant

2018 – Present

Supports Products development and System Compliance activities, Quality Process System Designing and Implementation, Apparel/Footwear Fashion and Product Tech Pack development, Ethical Product/Supplier Sourcing, Product Development, Production Planning and Control of various importers and retailers from America, Europe, Australia, and South Asia. Supports in business sustainability and growth. Virtual Admin support to Online Shopify and CS Mart shops. Certified Graphic Designer, WordPress developer, and SEO/SEM.

Country Manager - Motowear & Safetywear Apparels/Gloves/Footwear

Motoparts GmbH-Brazil

2013 – 2018

Establish ethical sourcing home based office in Sialkot of Motowear & Tactical Apparels / Gloves / Footwear styles with exceptional product quality, deliverability, & process improvement in view of 6 month product returnable guarantee certificate policy, & sustain business by vendor development, in house trainings to continuously improve product quality and focus on voice of customer, & perform FCC Audits. Whereby support in development of new products, evaluate, and manage documentation of product development and shipment record. Collaborate with Managing Director and other departmental associates resides in different foreign country locations. Achievements: Self-started home based office in Sialkot city by fulfilling all local legalities involved. Developed new Moto safety wear products within given time frame with 90% customer approved. Improved products overall quality and production with 95% shipment on time and less than 1% rate of product return from final customer under 6 month product returnable guarantee after usage with zero claims on products. Improved products safety and durability during usage by approving appropriate raw materials. Efficiently sustain business relationship with manufacturers and customers. Trained supplier representatives based on TQM methodology “Voice of Customer”.

Product and Quality Manager - Fabrics/Tents/Bags

H. Nizam Din & Sons - Pakistan

2009 – 2013

An 1868 yrs. old Canvas Fabric and Tents/Swag/Bags manufacturer provide opportunity to develop QA/QC department and in house Quality testing Lab by designing the control process, monitoring, and improve product manufacturing in collaboration with Managing Director and other Associate Directors. Achievements: Developed QA/QC department based on TQM – House of Quality approach equipped with in house testing lab comprising latest Textile testing machines. Lead team of 25 associates. Support in Hiring and training of new staff for the department based on six sigma methodologies. And run the testing Laboratory by performing tests based on ASTM, ISO, & AATCC international testing methods. Measured and sustain maximum quality sustainable point with production parallelization under 1.5% AQL with daily tent production of 230 tents approx. Reduced % customer claims by 90% whereby improved acceptance of newly developed products by 80%. Newly improved family Tents for UNICEF & IRC telecast on ALJAZEERA TV commenting the best housing tents received for Syrian refugees at Jordan border.

PPC, Quality, and System Compliance Auditor - Apparels/Home Textiles/Leather/Footwear/Sports goods

Walmart Inc-USA

2003 – 2009

Handled huge production volume of diversified and variety of Apparels/Home Textiles/Leather goods/Sportswear by hands on involvement in product development, PP meetings, production planning and control (PPC) via WIP, QA/QC and lab test monitoring, and ethical compliance activities through FCCA & CT-PAT audits. Analyze the sale by product category and formulate strategies in improving the quality of products. And coordinating with Multicultural hierarches around the globe. Achievements: 5 yrs. dedicated service award from Wal-Mart Inc. 2009 based on Lean practical implementation. Special Performance increment awards 2006-2008 for on time shipments with quality. Best performance award for the year 2005 call of duty. Best performance award for the year 2004 for on- time shipments with Quality

Senior Quality Inspector - Consumer Product Services Inspection and Certification

Bureau Veritas-France

1998 – 2003

Engaged and performed Pre–production, Inline QA, During Production QA/QC, & Final Random inspections (QC) of Fabrics (woven and knitted), Apparels (Woven & Knitted Casual, Formal, Sportswear for Men/Women/Kids) / Home textiles (Bedding/Table linen/Institutional products / Terry towels / Bath robes) / Leather Goods (Belts / Garments / Gloves/ Bags) / Footwear (Casual & Formal) / all sorts of Sports goods and Factory Evaluations (QMS, Coc Social audits, FCCA, and Security Audits-CTPAT). Lead Team of 6 associates in Karachi / Lahore / Sialkot / Faisalabad. Achievements: Regarded as front line Quality Auditor by Regional Bureau Veritas office. Played active role in development of Consumer product services department. Efficiently handled problems via effective communication and root cause analysis. Implemented inspection procedures of Bureau Veritas. Best performance awards for 4 - years consecutively (year 1999 to 2002).