Lindsey Smith

• Communicated product knowledge to facilitate guest decision making • Demonstrated the ability to multi-task at a fast pace while dealing with individuals and unexpected situations, while creating and delivering a memorable dining experience for all guest. • Maintained all sanitation procedures and food safety guidelines • Demonstrated flexibility in regard to work assignments and schedules. • Demonstrated leadership as a trainer to all new employees Previously employed: 2008-2015

• Researched fabric and trims coordinated fabrics swatches for woman’s and men’s apparel designer Assisted with tech packing (call outs, fabric, and style details) • Researched big ideas and trends for upcoming styles and present to marketing director for collaborations with well-known bloggers. • Apparel showroom, Fabric sourcing and textile library maintenance • Assistance to Senior Designer and Marketing Director with various daily duties in preparation for upcoming season and meetings with clients. • Created and developed window displays for apparel showroom

• Maintained daily record of all sales reports and goals (total sales volume, average dollar sales, average units per transaction, sales per hour, client’s goal, store payroll, employee turnover & shrink) • Assisted Store Manager with training and managing all employees in execution of daily task and to maximize sales. • Insured compliance with safety and loss prevention policies • Open/ Close store operations- counting all opening and closing registers and preparing paperwork • Assisted the store team in maintaining the store’s visual objectives- straightening merchandise and assisting in floor and fixture changes, insuring the overall presentation of the store. • Directed sales floor, assist customers, and address concerns • Assisted with weekly bank deposits

• Answer incoming calls for all providers (medical and spa) • Assisted patients in completing medical forms and collecting all fees per insurance protocol, and for spa treatments • Scheduled appointments confirm all appointments for next day, and performed all necessary clerical duties to insure office efficiency • Collected all personal, medical, and insurance information to provide accurate verification of benefits

• Communicated product knowledge to facilitate guest decision making • Demonstrated the ability to multi-task at a fast pace while dealing with individuals and unexpected situations, while creating and delivering a memorable dining experience for all guest. • Maintained all sanitation procedures and food safety guidelines • Demonstrated flexibility in regard to work assignments and schedules.

• Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to over 25 employees. • Successfully refined and implemented new projects • Initiated HIPPA- related compliance policies and procedures, ensuring quality assurance of patient records • Facilitated preparation and submission of employee payroll to payroll processing department • Managed and fixed schedules for staff • Answered multi-phone lines completing all request for schedules, insurance authorizations and verification, and patient complaints