Krissy Santucci

Marketing & Event Coordinator, Inventory Specialist, Customer Relations · Showcase Honda

In My Own Words

Data Analyst with a background in manufacturing and marketing with numerous skills including Advanced Excel, Python, Pandas, JavaScript, and Tableau from the University of Arizona Data Analytics boot camp. Experience leading project driven teams to successfully meet and exceed organizational goals efficiently and effectively. Excited to leverage a love for collaboration and research in an environment to make contributions that support colleagues while solving complex, data-driven problems.

Work Experience

Marketing & Event Coordinator, Inventory Specialist, Customer Relations

Showcase Honda

2018 – Present

? Create lasting bonds between Customers, their families and the Dealership ? Reconcile disputes between Sales/Finance teams and Customers ? Handle and resolve Customer complaints ? Coordinate and execute Dealership Sponsorships, customer and internal events ? Manage large scale joint marketing initiatives ? Research and allocate monthly Inventory from Honda based on inventory needs and projections ? Report all sales to Honda Corporate

Marketing Activation Specialist

Polartec, LLC

2016 – 2017

? Research and execute on new trade shows in diverse and growing markets ? Manage the plans and coordinate all trade shows, special events, customer events, product clinics and internal events ? Work with customers on joint marketing projects ? Train and manage full time trade show and event associate ? Collaborated with product and creative teams to ensure global consistency with brand image

Quality Assurance Supervisor

Polartec, LLC

2012 – 2016

? Responsible for overseeing/supervising Quality Assurance support team ? Ensure all production meets specific technical specifications before shipment ? Created processes and procedures, as well as training associates on quality standards ? Verify developments meet quality standards before commercialization ? Work with product management and development to ensure customer requirements are met ? Overseeing the physical testing lab's ISO 17025 accreditation by maintaining processes, procedures and training in relation to textile industry ? Responsible for carrying out all Military requirements listed in Government contracts ? Analyze production reports and/or charts based on compiled data ? Evaluate Physical Testing Reports (sampling frequency, data analysis, shop order disposition, and reporting) ? Investigate global customer quality claims, report explanation and solution to customers ? Collect, review, and analyze finished product specification and results