Kaveh Bastani

Sales Operations Director · 33 Threads

San Diego, CA

In My Own Words

I have worn many hats… Within Nixon I was in charge of both Canadian, then US Sales Operations and Customer Service but was moved through the ranks of my department rapidly. I transitioned multiple times through Sales Ops gaining knowledge in allocations, global service analysis and management, and account management then took a lateral move to be working as a Sales Coordinator for North American specialty accounts.

As a Sales Coordinator I spent my time tracking sales forecasting data and analyzing order trends. I supported the sales reps and managers in channel and category segmentation for a better business opportunities. I managed return to vendor percentage to uphold the bottom line. I also generated leads and help the outside sales representatives with account merchandising programs.

I currently manage the Global Sales Operations Team for Thirty Three Threads – parent company of Toesox and Tavi Noir. I have been managing production and inventory timelines as well as reporting sales data and analyzing invoice potential in order to reach maximum profitability. I manage a team of 5 individuals in Customer Service and Sales Operations. Due to the size of the organization I am able to be the operational handy man- having my hand a many different aspects of the business.

I have also had intensive coursework in, business, communications, marketing, and management as well as experience in technological software such as EDI, SAP, Excel, Navision, SQL and various spreadsheets. This has given me skills that could be very beneficial to the Nike team.

Furthermore, I love to be creative, surf, run, laugh, and spend time with unique and great people. I would be stoked to be a part of your team.

Work Experience

Sales Operations Director

33 Threads

2019 – 2020

Measured sales channel performance and built strategic sales plans to present to the executive team on a weekly basis.. Developed and executed a distribution strategy to cater to a 20 percent increase in account base within 30 days. Employed a Customer Relationship Management (CRM) program providing the sales team with real-time customer data and history. Built sales forecasts and deliver/monitor goals and performance. Led a successful international 3pl integration. Develop and maintain analytics and automation for all divisions of the business. Managed a team of 8 direct reports consisting of Inside Sales Managers and Customer Service Reps. Implemented a new B2B platform driving 80 percent of all sales through the online portal.

Sales Operation Manager

ToeSox inc.

2017 – 2019

Reporting and Analysis, Invoice Projection and Examination, Key Account Supervision, Data Mining, Execution of Sales Programs, Cross Departmental Collaboration, Employee Management, Communication with Factory, Private Label Management, Product Delivery Timeline Evaluation and Inventory Supervision.

Sales Coordinator

Nixon

2016 – 2017

Sales Forecast Tracking and Management, Compilation and Analyzation of Sales data, Sales tool asset development, Coordinate Channel and Category Meetings and Events, Inside Sales and Account Maintinence.

Service Sales Support Representative

Nixon

2016 – 2016

Generate Global Service Reporting, Monitor new product issues, Assist in Managing allocation of resources within the Service Center, Coordinate RTV programs

Sales Operations & Customer Service

Nixon

2013 – 2016

Inside Sales, Sales Order Management, Account Management, Allocation, Service Technician Manager Backfill, Customer Service, Marketing, Trade Show Assistance, Vender Compliance, EDI.

Regional Sales Representative -

Bamboo Skateboards

2012 – 2013

Outside sales, merchandising, account management, account acquisition, customer service, performance tracking of both direct and outside sales, public relations, social media maintenance, event coordination