Justin Garza
Store Manager · ECCO LLC.
Redlands, CA
In My Own Words
•Experience with interviewing and hiring personnel selected for daily operations of the company, conducting performance expectations and employee evaluations.
•Recognized for creative abilities extending beyond the daily operations and goals, with the ability to test new ideas, find solutions, and effectively implement them.
•Effective organizational ability in company sponsored activities and promotion, which required excellent written and oral communication skills.
•Proficient in facilitating group instruction to ensure company goals and guidelines are implemented.
•Exceptional understanding and working knowledge of residential development, proactive client service, which minimize loss of time, labor, and cost
Work Experience
Store Manager
ECCO LLC.2013 – Present
Ensure the consistent development of profit maximization through employee coordination and motivation. Inspire “Brand Ambassadors” to deliver & maintain a world class customer service environment. Formulate advertising and marketing polices to broaden & enrich pool of potential clients and brand visibility. Increase sales and revenue management through strategic awareness to inventory management, P&L, scheduling, vendor relationship, & staffing.
Merchandise Manager
DSW Inc.2011 – 2013
Demonstrate advanced administration skills involving: inventory management, payroll, scheduling, merchandising & presentation, product allocation & linear product placement. Develop and coach a passionate team of “client first” professionals. Maintain and supersede operational expectations as mandated by corporate governance and communicative leadership. Create and initiate behavioral modification to ensure the validity and promotion of “America’s Favorite Place to Shop”.
Operations Manager
Sport Chalet2008 – 2011
Aggressively coach and define client satisfaction & consumer retention action plans to mitigate economic downturn and frugality. Create and implement cost saving techniques to support company statures and goals. Ensure the sound operational support of all departments as well as the adherence to company initiatives and opportunities. Develop and administer positive coaching techniques to praise and encourage staff. Initiate multi-faceted tasks that include operational leadership, inventory management, forecasting, daily cash reporting, and maintaining company payroll processing standards. Maintain an atmosphere of an enjoyable “shopping experience”.
