Danielle Feuerstein

Operations Manager · Real Office Centers

Huntington Beach

In My Own Words

Dedicated Operations Manager and effective leader who excels at using proven methods and cutting edge technology to successfully cut costs, streamline operations, and increase productivity. Assertive and enthusiastic with extensive knowledge of process optimization and an unsurpassed work ethic. Experience in executing lease sales and agreements with new and continuing clients.

SKILLS
• Strategic Planning
• Customer / Member Services
• Negotiations
• Public Policy
• Cost Reduction and Containment
• Microsoft Suite Products
• Account Management
• Sales
• Operations
• NetDocuments Software, QuickBooks, LivePlan
• Oral and Written Communication
• Networking
• Budgeting
• Financial Management

Work Experience

Operations Manager

Real Office Centers

2015 – Present

• Partner with outside vendors to ensure smooth transitions and customer satisfaction for all clients and tenants. • Ensure timely resolution of all client questions, concerns and billing disputes through appropriate channels. • Responsible for center readiness and upkeep per company guidelines and standards. • Manage the Client Service Associates’ various daily tasks at each location. • Reading and understanding Member Term Agreements. • Ensure client agreements are compliant and legally bound and properly entered into the Company’s internal billing system. • Sending out business and legal notices to tenants. • Oversee monthly billing process, distribution of invoices, invoice change request, collections for each location. • Responsible for maintaining market research knowledge regarding pricing and services offered, and enhance brand awareness by networking. • Responsible for updating new sales contracts for lease agreements.

Paralegal/ Legal Assistant

The Health Law Parters, P.C.

2013 – 2016

•Assist the Firm’s attorneys with everyday client communication, document formatting and redlining, client status-reports and PowerPoint webinars. •Assist with HIPAA documentation, request proposals, audit response letters, legal research using Westlaw and Lexis Nexus, as well as set up HIPAA files and presentations. Create and amend corporate entities within the United States. File documents with the New York State Department and The Department of Education, File multiple state operations, assemble corporate kits, and obtain EIN and Tax Id numbers. Schedule and coordinate all travel arrangements and calendar events for partner attorneys. Prepare and file litigation documents; correspond with the court and the process service company. Prepare and review various healthcare and business related legal forms, business contracts and employment agreements. Experience with HIPAA privacy law. Assemble Arbitration packets to unpaid clients. Performed high level presentations for management.

Temp Employee: Reception/Administrative Assistant

Mattson Resourses

2015 – 2015

Cummins Pacific, LLC (Irvine, CA) Receptionist/ Front Desk

Carr Workplaces (Irvine, CA) Operations Assistant / Front Desk o Assist answering phones, mailing invoices, mail delivery, customer care. o Operations assistant