Brady Anderson
Account Coordinator · Image Source
Escondido, CA
In My Own Words
I’m a hard worker with an eagerness to learn and ready to take the next step in my career. I can guarantee you will not be disappointed if you provide me with an opportunity.
Work Experience
Account Coordinator
Image Source2019 – Present
• Efficiently manage the sales process from order entry, client communication and supplier communication to successful and on time project delivery. • Preemptively troubleshoot problems to ensure projects are completed on budget, on brand, and on time. • Create and present creative merchandise quotes to meet the needs of current and prospective clients. • Lead day-to-day counsel and bi-weekly touch points with clients to address project work on a variety of deliverables. • Provide professional after-sales support to enhance the customers’ dedication. • Coordinate project activities and deliverables across various teams.
Account Representative
Alphatec Spine2017 – 2019
• Strategically planned and managed inventory to improve revenue, ensured that purchase requests were met, and strengthened customer relationships through efficient order processing. • Managed critical deadlines on a daily basis through data evaluation in an ERP system and order coordination with distributors to guarantee that deliveries were completed as expected. • Responsible for obtaining exceptional product knowledge for all 20+ of the product lines that Atec offered and provided vital product information to sales reps for upcoming spine surgeries. • Oversaw and supported all accounts in the Midwest and Southern regions of the U.S., amassing a total of 25+ clients.
Project Coordinator
Mark Beamish Waterproofing, Inc.2015 – 2017
• Controlled the organization and compilation of contracts, warranties, submittals, insurance, change orders, and safety documents to aid project executives during all aspects of projects. • Guided projects, together with the operations team, to successful completion by creating work orders, and scheduling and processing purchase orders. • Analyzed and organized data to improve marketing strategies, increase sales numbers, and strengthen the sales program. • Provided outstanding customer service and displayed exceptional communication skills by creating proposals for new projects, updating clients on scheduling matters, maintaining open communication channels via email and phone, and providing close out documentation at project completion. • Followed up and negotiated sales contracts with customers and future clients. • Participated in “Emerging Leaders” group to help grow and improve the company’s leadership and overall success.
Customer Service Specialist
REI (Recreational Equipment Inc)2014 – 2015
• Supported customers by responding to product, membership and REI service questions, general inquiries and customer feedback. • Was directly responsible for improving and enhancing each customer's personal experience. • Promoted and sold REI co-op memberships and other services and benefits. • Identified, researched, and resolved customer issues. • Processed customer purchases, membership and service transactions at registers, including collecting payment for goods, making change and distributing receipts. • Followed document retention and disposal guidelines.
Assistant Recreation Coordinator
Mercer Island Parks and Recreation2015 – 2015
• Involved in hiring and supervising part time staff for youth programs • Scheduled and planned events for the city of Mercer Island • Lead specific classes for the local community center • Supervised contracted day camp staff and programs • Marketed and advertised different events for the city of Mercer Island
