Angel M. Castillo
Driver · Parsec Inc.
Los Angeles, CA
In My Own Words
Currently seeking a customer service position in surfing, skateboarding, snowboarding, street wear, footwear, apparel, merchandising.
Work Experience
Driver
Parsec Inc.2016 – Present
• Knowledgeable of common safety practices and procedures to work on a rail yard. • Ability to identify and apply a variety of rail car securement devices properly. • Ability to implement various safety and hand guide signals to operator when loading and unloading freight. • Ability to drive and operate a Hostler in a variety of conditions safely and securely. • Excellent verbal and written communication skills
Sales Rep.
Sherwin Williams2016 – 2016
• Ability to Operate POS for all types of transactions. • Obtain necessary information to open an account or to charge to an existing account. • Assist customers by determining needs and presenting appropriate products and services • Handle customer inquiries via the telephone by providing accurate information regarding products and product applications and process telephone orders accordingly. • Pull appropriate products from sales floor or warehouse, tint and mix to customer specifications. • Maintain accurate work order files and formulas as needed. • Familiar with the proper, handling, storing, labeling, cleaning up spills, disposing of and filing all paperwork associated with hazardous material/waste. • Make deliveries in Company vehicle as needed.
Cashier/Barista
USC Hospitality2014 – 2016
• Take orders and tender customers purchases? • Plan and organize pick ups for special events? • General Administrative duties (process invoices, order supplies, provide telephone support, scheduling, and preparing reports) • Train and manage student workers? • Perform accurate and cash/credit policies? • Handle disgruntle customers gracefully? • Great Interpersonal skills? • Great at working within a team and individually
Service Assistant/ Server
BJ’s Restaurant2013 – 2014
• Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils • Protected establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies? • Help patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions? • Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests • Keeps kitchen staff informed by noting timing of meal progression.
Checker
Safeway2012 – 2013
• Scanning items, checking IDs when selling age restricted items, processing payments, and making change • Balance drawers, greet customers, and maintain a clean and organized store environment? • Unload deliveries and stock shelves
Host
620 jones2012 – 2013
• Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils • Protected establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies • Help patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions • Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests • Keeps kitchen staff informed by noting timing of meal progression.
