Alfonso Gonzalez
Supervisor · US BEST REPAIRS
Anaheim, CA
Work Experience
Supervisor
US BEST REPAIRS2015 – Present
• Over see my team of 2-6 team members and work to ensure everyone is working on their daily task, assignments, etc. • Making sure the team is on top of certain work being prioritized from our many clients and management. • Delegate work to my team and ensure daily follow up, such as calling, emailing are made and recorded/noted within our system/software. • Report to management with daily updates, such as lists, spreadsheets, etc. • Following communication procedures, guidelines and policies. • Daily communicate with clients to ensure their orders are updated and certain deadlines are met daily. • Daily communicate with vendors to ensure work is being accepted and in completion of being done in a timely manner. • Secure certain deadlines, such as permits, up to code forms, etc. to ensure work can be completed formally. • Ensure scheduled work with vendor/client is set up and ready to be completed. • Order material or ship out from our main warehouse to ensure our vendors have the needed tools to complete the job on time and in full. • Usually dealt with approx. 50-100 properties daily from small jobs to big rehab jobs. Meaning obtaining orders directly from clients and making sure those are inputted to our system and distributed to our vendors daily. (Create orders, call/email local vendors to ensure they can accept order(s), then send out orders to vendors accordingly and obtain completion dates and follow up daily after that. • Work closely with managers to keep track of budgets. • Respond in a professional manner to customers/vendor inquiries, questions, and complaints. • Making last minute decisions/calls to ensure the work is completed as required and abides by local laws, codes and regulations. • Create and keep records of customer interactions, process vendor’s orders/accounts, and file documents. • Daily over see and approve bids and approvals. • Daily over see payment to our vendors, invoicing the client and making sure payments are accurate and reasonable and profitable for the company. • Accounts and receivables. • Take on other work as assigned or needed from other departments in need of help. • Same applies as previous title of coordinator.
