Zrenda Smith
Community Manager | Customer Support | Event Support | Copywriter | Data Analyst | Bridging Gaps Between Access and Opportunity in Our Communities!
San Diego | US
Skills
- Presentations
- Donors
- Donor Relations
- Possess strong analytical
- Customer Satisfaction (CSAT)
Interests
Snowboarding
Fitness
Hiking
Surfing
backcountry skiing
International Travel
Industries
Outdoor
Skate
Snow
Surf
In my own words
— ZrendaI am your connector, a problem-solver and a cheerleader.
I love the challenge of bringing people together and creating an environment where they can grow, learn and thrive. I am passionate about helping community members achieve their goals--and I know that there's no better way to do this than by being present and engaged in the community myself.
Trajectory
Sep 2021 — Now
Program and Community Coordinator · Chill Foundation
▪ Directed program operations and community engagement strategies to advance Chill Foundation's mission of inspiring youth through board sports and fostering a more inclusive outdoor community.
▪ Collaborated with diverse stakeholders to ensure seamless execution of year-round Chill site operations, including snowboard, skateboard, and stand-up paddle board programs.
▪ Facilitated recruitment, onboarding, and management of agencies, mentors, and independent contractors, fostering sustainable partnerships and expanding program reach.
▪ Leveraged Salesforce for efficient data management, overseeing program and volunteer information to streamline processes and enhance program effectiveness.
▪ Strengthened existing partnerships while identifying and cultivating new collaborative opportunities to amplify program impact and promote community engagement.
▪ Crafted compelling grant applications and reports, facilitating connections between local donors and sponsors with the Chill Foundation Development team.
Feb 2021 — Now
Freelance Copywriter · Self-employed
Skilled SEO-focused Freelance Copywriter with a passion for the outdoor industry, crafting captivating content that engages audiences and drives results for adventure brands.
Jan 2022 — Feb 2023
Community Manager · barre3
• Developed relationships and partnerships with local businesses and organizations to expand Barre3's community presence.
• Successfully planned and executed off-site events, such as promotional and charity-focused activities.
• Maintained and updated knowledge of studio-related information and pricing and promotional offers.
Dec 2020 — Sep 2021
Customer Service Representative/ Social Media Specialist · Poly & Bark
• Strong content creation and storytelling skills.
• Proven success in audience engagement and growth.
• Experienced in managing CSR initiatives and campaigns.
• SEO-focused approach to social media content.
Nov 2013 — Apr 2019
Snowboard Instructor · Mammoth Mountain
Apr 2018 — Sep 2018
Glacier Sled Dog Handler · Alaska Icefield Expeditions, Inc.
• Maintain guest safety and assist Mushers getting in and out of dog yards with sled dog teams.
• Responsible for assisting Mushers in conducting safe tours.
• Feed, water, clean and inspect dogs daily for general health and fitness.
• Work throughout the camp and dog yards to meet the needs of the day.
• Unloading/loading guests and supplies from the helicopter.
• Photographing action shots of guests on sleds
Activity
Education history
Arizona State University
Bachelor of Arts - BA



