Victor Jimenez

• Research and development for local artist's for increasing traffic on streaming services. Resulted in creating marketing strategies with Facebook and Instagram campaigns along with email marketing. • Assisted on a brand startup for a local musician by establishing brand elements that included brand awareness and direction. Also establishing an e-commerce for their merchandise. • Assembled contracts and digital strategies for future clients and organizations with notable social media manager Shwan Ahmed. • Founded and currently maintaining a social media channel through DASH Radio. The channel accounts for over 820,000 views on TikTok and a radio program on Spotify and DASH Radio.

Affiliate company to Aliso Viejo Towing. Equivalent duties performed are daily logistics, analyzing KPI's, and scheduling for Laguna Beach Towing employees.

• Managing daily transactions and earnings from employees and local accounts including the Orange County Sheriff’s Department and California Highway Patrol. • Coordinating daily logistics for over 20 driver’s and high volume service orders from AAA, OCSD, CHP, UPS, and OCTA through multiple lines of communications and programs. • Developing weekly schedules for current and new employees by certain skillset. • Analyzing and executing contracts for The Auto Club of Southern California (AAA), Orange County Sheriff's Department (OCSD), California Highway Patrol (CHP), United Postal Service (UPS), Orange County Transportation Authority (OCTA). • Maintained an overall satisfaction customer service score of 90% in 2022 by analyzing daily KPIs that consisted of service volume, ETA’s and customer surveys.