Nov 2021 — Now
VP, Finance and Business Operations · Alpha
• Responsible for finance, accounting, business operations, end-to-end systems, data & analytics and HR.
• Designed sustainable financial and operating models that will allow Alpha to open locations across the US at scale.
• Implemented 1.2MM+ in cost savings through contract negotiation, eliminating dormant tools and applications,
creating a wholistic ecosystem of efficient and effective systems/tools for teams across the organization and right
sizing business models.
• Defined policy, process and procedures across entire org with employee experience and accountability at the
center.
Nov 2019 — Feb 2022
Drove 2.2MM in revenue over two years of business as a part-time job. No marketing, no website, just relationships
and referrals. Pivoted from primarily consulting businesses focused on business optimization; to brokering business
solutions and products. Utilizing 3rd party vendors, contractors and partnerships to expand our service offering in order to meet market needs.
• Raised 15MM in funding for small business, $600K in donations and contributions for non-profits.
• Have worked with brands: Vans, Nike, Kendra Scott, Burton, the Honest Company and many more all through
referrals.
Mar 2021 — Oct 2021
Head of Growth & Expansion · 1Source
Designed and implemented operational infrastructure across the business; HRIS, CMS, LMS, CRM,
communications and PMO.
• Implemented new structures and roles that created speed, efficiency, and support rapidly shifting business
demands.
• Built 1-3-5 year strategies that will ensure sustainable growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
• Put forth framework that will create a culture of accountability across the entire organization.
Dec 2018 — Jul 2019
Director, Global People & Business Operations ·
Nike, IncResponsible for creating and implementing policies, processes and standards across; 1,100+ stores, 4
geographies, 42 countries, and 45K retail employees that resulted in a safe, productive and efficient retail
environment.
WORK EXPERIENCE (cont.)
Nike, Inc Dec 18' - July 19'
Director, Global People & Business Operations
• Researched, designed and delivered systems such as: POS, inventory management, workforce management, reporting & analytics and content management.
• Developed a suite of training materials that supported conflict management, risk mitigation and loss prevention tactics to ensure a safe retail business.
Nov 2017 — Nov 2018
Sr. Manager, Global Retail Omni-Channel Operations ·
Nike, IncWas brought in to help with transition management, drive change in process and employee behavior as well to build
overall online-to-offline strategy for Nike retail.
• Scoped, identified and delivered best-in-class, industry leading capabilities such as; buy-online-pickup-in-store,
curbside pickup, ship-from-store, that connected the digital and physical marketplace through technology, innovation and unmatched service.
Nov 2014 — Mar 2015
Sr. Retail Recruiter · Talent Acquisition
• Sourced, hired and built a talent pipeline for the future growth of retail across 400+ locations.
• Identified and implemented new KPI's relating to; compensation, culture, employee and performance. More specifically,
employee productivity rate, employee satisfaction, net promoter score, avg. tenure, new hire fail rate, attrition & turnover
rate, internal vs. external hire rate.
• Created new reporting visuals that displayed actionable insights and allowed leadership to drive change across their
business.
