Trey Waisner
Crew Member / Section Leader · Trader Joes
San Clemente, CA
In My Own Words
I have been raised in the sales industry and have created huge success for my employers. My expertise would be perfect for any company on so many levels. For one, I’ve worked in the action sports industry for 10+ years. Second, I’ve been involved in general construction and hardgood manufacturing; I have experience bidding and running job sites as a Registered California Licensed Contractor. Lastly and not to say the least, I have in my possession a tremendous amount of references and connections in the action sports retail/wholesale network that I can draw from for any circumstance.
Throughout my career thus far I have worked under extremely knowledgeable managers and owners. With these mentors I’ve learned the foundations to running a successful business. With my experience I am able to run and operate multiple store fronts and act as an account business manager, including other skills such as buying and accounting. I am a sales team trainer and player that works great with customers and accounts. I pay close attention to detail and leave no room for error. I can offer a great deal of assets to any company.
My vast knowledge and experience in the sports industry, as I have mentioned, has greatly increased territory sales in the western regions of the United States. During the course of my career my participation as partner for a startup retail store undeniably stands out. When dealing in direct sales Customer Service is a very high priority. Making the patrons feel comfortable and welcomed, along with providing strong product knowledge is vital. In terms of business knowledge my experience in POS systems, money handling and math skills are just as imperative. My Human Relation skills are also a daily responsibility. Being responsible for the hiring, firing, demoting and promoting of all employees; I take great pride in building sales teams for any type of setting. Finally my inventory knowledge for controlling, entering consumer goods and new items insures an accurate and precise sales report. This in turn provides helpful assistance for the accounting department.
I really appreciate your time and consideration. I would be eternally grateful for a chance to be involved in your company and its continuous growth. I have an extroverted personality and take pride in making people and customers happy. I believe this job is a perfect fit for me and I would love for you and the company you represent to give me a chance to show my worth and dedication. Please feel free to contact me anytime on my cell (949)378-1896 or email [email protected] and thank you.
Work Experience
Crew Member / Section Leader
Trader Joes2014 – Present
-Work on the register and Trader Joe’s inventory point of sale systems.
-Replenished floor stock by breaking down up to 20 pallets a day and processing shipments to ensure product availability for customer.
-Create an outstanding customer experience around the discovery and enjoyment of amazing food and beverages.
-Answer questions about Trader Joe’s products, and just generally making sure that every customer has a fun, friendly and informative shopping experience.
-Work in very fast paced environment where time management is the utmost importance while dealing with high volume customer interaction.
-Involved in the opening procedure from unloading delivery truck to stocking shelves, building displays and cleaning/clearing the sales floor.
-Involved in closing procedure from pulling codes, stocking section shelves with available product, cleaning shelves for newer products and shutting down sections properly to set up the stores opening crew for success.
-Rotation of product, temperature awareness and identifying spoils or products that are out of code.
-Train new staff to deliver outstanding customer service and inform them of basic Trader Joe’s procedures.
-Perform store Safety procedures from dealing with crew or customer injury, equipment safety (fork lift) to proper lifting (50lbs+)
Regional Sales Manager
Style Eyes Optics2013 – 2014
-Generated sales in the local community and low hanging fruits. Established relationships and introduce myself to the existing accounts and or local community as the regional sales manager for Style Eyes Optics. While introducing myself to the local Action Sports scene, educate and make sure that Style Eyes is relevant in their backyard.
-Concentrated on sales in the corporate accounts. Established solid relationship with the buyers/decision makers in the chain stores to develop high volume purchase orders.
-Helped build a sales team for representation on the western seaboard and or nationally. Educated the sales team so they can control new accounts, feel comfortable cold calling on personal generated leads and feel confident walking into a presentation with professionalism.
-Contributed to marketing and promotions launch new and fresh looks to cattier to the Southern Californian community and action sports scene. Developed connections into the established and core marketing campaign companies. Brought Style Eyes up to speed with the social media outlets and in turn boosted Internet sales.
-Managed existing accounts assigned and in doing so created more volume in distributor purchase orders. Style Eyes in store rack management, from overall product presentation to rack placement in the store.
-Suggested and helped with product development and trend movements.
-Entertained new and prospect clients to enhance company to company relationships. Contributed and attend action sport events to develop a fantastic industry networking system.
-Assisted in opening new accounts outside of assigned region to help generate new business and enhance Style Eye’s profits.
-Learned the tricks of the trade for the Private Label industry. Got educated on pricing and the cost of manufacturing in the printable industry.
-Created excitement by product education and promotional give a ways with smart marketing at a moderately low cost budget.
Partner / General Manager
Newport Surf2011 – 2013
-Opened a new store location and assisted in recruiting and training of new staff.
-Training new employees on company customer service policies and service level standards.
-Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.
-Administered all point of sale opening and closing procedures.
-Reviewed and approved billing invoices and expense reports.
-Determine merchandise price schedules and discount rates.
-Directed and supervised employees engaged in sales, inventory taking and reconciling cash receipts.
-Determined staff promotions and demotions, while hiring or terminating employees when necessary.
-Delivered excellent customer service by greeting, assisting, and recommending select merchandise based on each customers needs.
-Personally addressed customer inquiries and resolved complaints.
-Replenished floor stock and processed shipments to ensure product availability for customer.
General Manager
Stewart Surfboards2004 – 2011
-Established more than 15 new accounts, earning a combined profit of over $250,000 a year.
-Retained and ensured the proper handling and care of 75 existing client accounts.
-Took daily inbound calls and key-entered orders, faxes, back orders and credit memos for assigned accounts and clients.
-Worked closely with the owner to formulate and build the store brand.
-Completed weekly schedules according to payroll policies.
-Wrote order supply requests to replenish merchandise.
-Maintained daily record of all transactions.
-Stocked and restocked inventory when shipments were received.
-Trained all new managers on store procedures and policies.
-Trained staff to deliver outstanding customer service.
-Tracked down sources of special products and services to meet customer's special needs.
-Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
-Coached and mentored numerous staff members by offering constructive feedback and taking interest in their long-term career growth.
International Shipping Manager
Obey Clothing2002 – 2004
-Report to International Sales department.
-In charge of picking, packing and shipping of international orders.
-Fill out customs forms for international freight shipments.
-Basic fork lift operation.
-Heavy Lifting up to 50 lbs.
-Set up seasonal sample collection for International representatives.
Education
Licensed Contractor C-33 Specialty Trade
License Instruction School2009 – 2010
Licensed Contractor C-33 Specialty Trade
