Travis Aguilar
Lead Sales Associate · STANCE
Portland, OR
In My Own Words
*CURRENTLY LOOKING FOR NEW OPPORTUNITIES* Excellent customer service skills; Leadership skills; Photography; Sales; Retail B.S. Business Marketing Degree from Portland State University Surf, Skate, Snow, & Outdoors Lifestyle / product knowledge. Fast learner; Hard, competitive worker.
Work Experience
Lead Sales Associate
STANCE2018 – Present
Provided outstanding customer service that exceeded customer expectations Demonstrated the ability to accurately perform customer cash, check, and various credit card transactions Ensure the register cash and POS system are in sync at the beginning and end of the day Managed the sales floor and employees in a professional manner Set a positive and consistent example of outstanding customer service by continual customer interaction on the sales floor, including telephone interactions Demonstrated the ability to perform customer returns, exchanges, and resolve customer related transactions
Visitor Service Associate
Lan Su Chinese Garden2018 – 2018
Provide outstanding customer service and maintain a positive image for the garden and community Responsible for opening and closing the garden shop Responsible for alarming the garden shop and garden at closing Make sure the register cash and POS system are in sync at the beginning and end of the day Maintain an extremely positive, safe and entertaining environment suitable for guests of all ages Demonstrated the ability to accurately perform customer cash, and various credit card transactions
Warehouse Assistant
HippyTree2017 – 2018
Important to remain extremely reliable and safety conscious with solid experience in warehouse operations including loading and unloading trucks; shipping and receiving; order picking / packing Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities Readily support new processes and promote team-oriented environment to enhance productivity, build morale, and control costs Ensure compliance with environmental health, safety, and corporate regulations and maintained a clean and organized work area at all times Commended for team-oriented attitude, contributing to improved efficiency and nearly 100% accuracy in order tracking and processing Manually inspect merchandise to ensure that ordered merchandise has been received and that merchandise is as ordered and not damaged or defective
Assistant Manager
Nikau Kai Waterman Shop2014 – 2017
Provide outstanding customer service and maintain a positive image for the store and community Contact sales representatives and ensure product orders are placed on time Open and close store at the appropriate time Count the register at the beginning and end of every shift to make sure the cash and POS system are in sync Maintain/Manage online website and inventory Ensure outgoing packages get delivered to the customer in a timely manner Check that all rental equipment is safe for the customer to use Professionally handle customer concerns
Sales Associate
Sanuk2013 – 2016
Provide customer service that exceeds customer expectations Demonstrate the ability to accurately perform customer cash, and various credit card transactions Set a positive and consistent example of outstanding customer service by continual customer interaction on the sales floor, including telephone interactions Ensure merchandising guidelines are maintained Maintain an extremely positive and entertaining environment suitable for guests of all ages who travel to the Disneyland Resort
Sales Associate/Cashier
Best Buy2013 – 2014
Complete the accurate processing of all transactions Supports excellent employee performance and experience Performs skill in selling Stay up-to-date on knowledge of products carried in-store.
Lead Sales Associate
Beachworks2009 – 2013
Provide customer service that exceeds customer expectations Demonstrate the ability to accurately perform customer cash, check, and various credit card transactions Manage the sales floor and employees in a professional manner Set a positive and consistent example of outstanding customer service by continual customer interaction on the sales floor, including telephone interactions Demonstrate the ability to perform customer returns, exchanges, and resolve customer related transactions Maintain inventory control system and enforce fitting room controls and all LP procedures Ensure merchandising guidelines are maintained Accurately follow all promotional and markdown instructions Demonstrate the ability to receive incoming merchandise and package/transfer outgoing merchandise
Sales Associate
Volcom2011 – 2012
Provide customer service that exceeds customer expectations Set a positive and consistent example of outstanding customer service by continual customer interaction on the sales floor, including telephone interactions Maintain inventory control system and enforce fitting room controls and all LP procedures Accurately follow all promotional and markdown instructions Ensure merchandising guidelines are maintained Demonstrate the ability to receive incoming merchandise
Host
Applebee's2008 – 2009
Provide customer service that exceeds customer expectations Properly greet or thank the guests while opening the door as they enter or exit Set a positive and consistent example of outstanding customer service by continual customer interaction on the floor, including telephone interactions Appropriately manage the seating of customers in a timely manner Demonstrate various forms of teamwork by, when necessary, taking drink orders, accurately delivering the food to the correct tables, and rapidly bussing tables
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