Tracy Cooper

<p>I have a heavy corporate background in operations, client management, project management, and process improvement. I have a strong knack for sales and am open to exploring new roles in the next chapter of my career. You can read a bit more about my operational background below, but to really get a feel for the asset I would be bringing to the team, I'd invite you to connect with me via a call or video chat. Feel free to contact me here, on the Malakye platform.</p><p><br></p><p>My focus on organizational operations and problem-solving is instrumental in streamlining processes and enhancing performance management. A team's commitment to continuous improvement facilitates a robust framework for metrics and KPIs, ensuring operational excellence, which is where I come in. I provide strategic and innovative thinking to empower your team, enabling them to "level up" regardless of their current level. I meet my clients where they are and take them into their next level of performance. With a Scrum Master Certification and expertise in Agile Project Leadership, I spearheaded Cybersecurity, ITS, and Software Development projects that prioritize integration, product delivery, and client relations. The strategies and solutions collaboratively developed with my clients contribute to the seamless onboarding of new clients and fortify market positions.</p>