Trajectory
Nov 2023 — Now
Category Strategy and Insights Manager · Hydro Flask
Driven Category Strategy and Insights Manager at Hydro Flask, leveraging analytical expertise to shape market strategies and drive business growth in the insulated hydration solutions industry.
Responsibilities:
Point-of-Sale Analysis: Conduct comprehensive analysis of point-of-sale data, extracting actionable insights to guide strategic decision-making and product placement.
Market Share Analysis: Utilize robust market research techniques to evaluate market trends, assess competition, and devise strategies to enhance Hydro Flask's market share.
KPI Creation and Maintenance: Lead in establishing and managing key performance indicators (KPIs) to monitor and refine strategic initiatives aligned with company objectives.
Sales Operations Process Improvement: Spearhead cross-functional collaboration to optimize sales operations processes, enhancing overall efficiency and effectiveness.
Sales Team Education: Provide hands-on guidance and training to the sales team, empowering them with insights and tools for improved performance.
Improving Business Application Efficiencies: Identify and implement tools and technologies that streamline business applications, contributing to operational efficiency and sales performance.
Skills Demonstrated:
- Proficient in data analysis, market research, and strategic planning.
- Mastery in analytical tools and software for data interpretation and visualization.
- Exceptional communication skills for clear and effective data presentation.
- Strong project management and cross-functional collaboration abilities.
Jun 2019 — Nov 2023
Business Intelligence & Sales Operations Manager · Hydro Flask
As the Sales Operations and BI manager I work cross functionally to develop the sales forecast, sales reporting systems, and provide information necessary to drive effective and strategic sales business intelligence and process improvement. Primarily serving the sales department, the Sales Operations and BI Manager has impact across numerous departments at Hydro Flask including product and finance teams.
Oct 2014 — Jun 2019
Key Account Manager · Hydro Flask
Responsibilities include managing Hydro Flask's largest accounts in the Coffee as well as Brewery channels of business. Ensuring month over month growth and accurate reporting of progress.
Oct 2012 — Oct 2014
Sales Account Manager · Hydro Flask
Apr 2012 — Nov 2012
Office Technology Consultant · Synergy Office Systems
Mar 2011 — Jun 2012
IT Administrator · Bateman Seidel PPC
Became primary contact point for all IT related matters, including project management of new technologies as well as assistance with budgeting, training, and external research.
Assisted firm CFO in daily accounting tasks, including firm deposits and payments.
Established and managed a centralized system whereby system and network maintenance could be performed.
Trained attorneys and staff on different software and hardware.
Sep 2008 — Feb 2011
Technical Support Engineer · Symantec Corporation
One of the only individuals on my team inducted into the Symantec Top Talent program.
Resolved customer issues efficiently for upwards of 25+ customers at a time while maintaining a positive and beneficial relationship.
Won the "Bravo Zulu" award for being the top performer of the month, 9 times throughout employment.
Maintained an average Customer Satisfaction score of 9.25/10.
Created training materials and led training courses for 7 Symantec employees remotely; Contributed to the Symantec Knowledge Management system by writing, modifying and publishing documents.
Jul 2004 — May 2008
Information Technology Technician · University of Oregon
Workstation setup and maintenance, laptop maintenance, helping patrons troubleshoot computer problems. Set up networks and wireless networks, build strong patron relationships, create images for computers and secure them using the latest security enhancements. Working with faculty and staff to provide up to date computer software and computer performance.
Activity
Education history
University of Oregon
Bachelor of Science | 2002 - 2007
University of Oregon
Bachelor of Science | 2002 - 2007
Crescent Valley HS
| 1998 - 2002
