Talia Bencivenga
Office Manager/Graphic Designer · Grom Squad/CS Tech US
Escondido, CA
In My Own Words
I have a passion for all things design and the process that goes into creating visual compositions. I am a problem solver, an observer, and a creative thinker. My creative approach is to develop simple and compelling designs that are effective, innovative and create an emotional response.
Work Experience
Office Manager/Graphic Designer
Grom Squad/CS Tech US2018 – Present
Design new artwork that is brand consistent for print on apparel. Design graphic banners, images, & promotional material for digital and printed display. Receive and enter purchase orders while monitoring customer account balances. Receive incoming telephone calls and emails and direct them to correct departments. Manage calendar of ads and tradeshows while creating an action plan to reach target customers and achieve competitive advantage. Take high quality photos of products for use in ads and social media.
E-Commerce Manager
Bing Surfboards2016 – 2018
- Generate & updated web content. - Create banners, images, & promotions for display on the website. - Evaluate approaches & strategies to improve website sales conversions & customer engagement. - Maintain online store by updating inventory counts, adding new products and shipping all online orders. - Assist with creating purchase orders and working with vendors to negotiate contract guidelines. - Receive new product, compare order to received product and resolve any issues. - Receive customer telephone calls and emails and provide exceptional customer service.
Graphic Designer / Social Media Assistant
Two Harbors Trading (MitoXcell & SqueezeDried)2015 – 2017
- Worked with Art Director to create logos, graphics, & promotional material. - Created graphic, photo, & video content for all social media channels. - Managed social media calendar making sure posts, ads, and content creation were created in a timely manner. -Created and optimized Facebook/Instagram ads for prime engagement and return. - Used superior written skills to write copy for all social media channels.
Lead Photographer
Sharpshooter Imaging2013 – 2016
- Photographed customers in guided various poses. - Promoted sales to meet goals & assisted customers in the choosing of their photo packages. - Handled & maintained photography equipment on a daily basis. - Worked in an environment where self-sufficiency, multi-tasking, and time management were integral. - Oversaw and supervised the work of junior staff. - Maintained positive and professional relationships with both co-workers and customers. - Effectively communicated with team members to maintain clearly defined expectations. - Received customer telephone calls and emails and provided assistance. - Maintained schedules and calendars of the team. - Excelled in role requiring the ability to handle a variety of customer service and administrative tasks.
Brand Representative
Tween Brands Inc.2010 – 2013
- Greeted customers, responded to questions, improved engagement with merchandise and provied outstanding customer service. - Operated cash registers, managed financial transactions, and balanced drawers. - Achieved established goals. - Directed customers to merchandise within the store. - Increased store sales. - Maintained superior product knowledge. - Maintained an orderly appearance throughout the sales floor. - Introduced promotions and opportunities to customers. - Cross-sold products to increase purchase amounts.
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