Staci Coble

Responsible for the day-to-day operations of both the wholesale and retail arms of the company ensuring efficient service that meets the expectations and needs of customers and clients. Co- ordinate sales related activities within the company in order to increase stock turns and profitability. Key Responsibilities: - Coordination and Supervision Coordinate, manage and monitor the workings of various departments in the organisation across both retail and wholesale. Handle the tasks of entry- level positions as needed within both retail and wholesale environments- managing cash registers, addressing customer service concerns, stock processing etc. Oversee customer service, warehousing, sales and logistics Oversee stock management and inventory control through regular stocktakes. Co-ordinate loading of indent style data and indent orders for placing with Threebyone Australia. Co-ordinate sales meetings for both wholesale and retail. - Sales Implementation and maintenance of the Sales Force system within the business Oversee the professional development of sales staff within the business Provide direction and support to sales staff in all aspects of their role and ensure all support functions of the sales department are operating effectively Maintain good customer relationships and act as an extension of the field sales force to identify and troubleshoot any sales blockers in the business Contribute to achievement of budgeted sales revenue with ongoing stock service management, identifying sales opportunities and capitalising on fill in orders Contribute to range preparation and costings - Financial Contribute to the forecasting of sales and budgets along with running financial and stock reports including providing stock/style ageing reports for clearance purposes. Undertake the necessary daily, weekly and monthly reporting processes and periodical reporting as requested. Responsible for asset protection and implementing progressive strategies for company processes. - Best Practices Create and implement strategies and procedures to maximise output and efficiency. Monitor adherence to rules, regulations and procedures. Develop and improve company policies to ensure a productive and safe working environment Monitor and manage the effective handling of customer complaints. - Communication Ensure effective communication between all key stakeholders and staff. Monitor manage and improve the efficiency of support services such as IT, logistics, accounts, finance, marketing and sales and facilitate coordination and communication between support functions.