Scott Conley

Maintaining over 20+ accounts, preparing bank and billing paperwork, logistically running cars with tight deadlines, directly working with bankers to approve loans. Effectively communicating with brokers to create quality relationship resulting in the selling of vehicles. * Honda Counsel of Leadership Platinum achievement for 401 units sold while achieving 99.8% Customer Service Index * Creating quality relationships with brokers to increase vehicle showings resulting in vehicles sold * As product presenter warranty add-on sale rate: 75% * Currently exceeding sales monthly sales targets with 30 units and increasing vehicles sold year after year by 35-75

Provided care for Co-Workers with product demonstrations to increase their understanding in all aspects of Hard Goods ? Trained new employees on precise snow sports and boot fitting, resulting in a 26% revenue increase for 2010/11 seasons ? Motivated floor staff to drive GearMail subscriptions through fun energy resulting in 2nd place nationwide ? Developed best practices manual for scratch and dent sales resulting in 25% increase in revenue ? Implemented a Kid's Zone (Kids products grouped together), trained staff to actively sell new products, learned new products and services quickly resulting in 18% increase in Kid-specific products ? Lead initiative for Bike Dept. in a $40M per year store resulting in a 15% increase in units sold over previous year

Educated customers on technical gear, performed daily operations procedures: closing registers, zoning, display setups, sign take down and sale setups -Developed customer service and team building skills