Scott Baldwin

Sales · Quiksilver

Newport Beach, CA

Work Experience

Sales

2005 – Present

• Assisted in the restructuring of the national in-house sales team consisting of 20+ individuals • Identified, interviewed, hired, trained, and mentored new staff • Established and implemented new policies and procedures designed to strengthen customer relationships • Resolved conflicts and coordinated sales efforts between in-house sales team and outside sales representatives • Achieved business process improvement through the utilization of sales tools including SAP, B2B, and Salesforce.com • Directly responsible for policy and management of East Coast, Caribbean, and Puerto Rico in house sales team who maintain and execute entire order file for over 1,500 specialty accounts carrying the Quiksilver, Roxy, and DC brands

General Manager / Buyer

Surfside Sports

1999 – 2005

• Managed all operational aspects of brick and mortar and on-line storefronts • Budgeted and bought 90% of storefronts inventories • Managed inventories so as to achieve reductions ranging from 10% to 25% • Increased profit margins 5% to 15% • Negotiated affiliate presence with all relevant manufacturers who maintain on-line affiliate programs • Directed all branding and marketing opportunities • Established and guided all merchandising efforts • Managed the efficient flow of all the inbound and outbound product • Implemented programs designed to enhance customer service • Responsible for sales staff of 20+ individuals

Sales Manager

Town & Country Surf Designs

1997 – 1998

• Assisted in coordinating transition of entire wholesale division from Hawaii to California • Developed and directed procedures and hired sales personnel • Provided specific sales force supervision • Managed all customer service responsibilities • Compiled sales numbers both actual and projected and from these assisted in generating production cut reports • Prioritized and allocated distribution of product

Manager

Surfside Sports

1996 – 1997

• Directed day to day business of two high volume retail storefronts • Developed and executed policies and procedures designed to streamline stores efforts and build business efficiency • Developed and established alternative advertising concepts • Received all incoming merchandise • Sold product

Sales / Customer Service / Team Manager

Victory Wetsuits

1988 – 1995

• Collected, organized, and managed all orders, including specials for over 100 specialty based retail accounts • Developed and provided samples, catalogues, product order information, and point of purchase materials to national sales force • Worked with outside sales team to achieve YOY sales growth • Scheduled production runs and monitored quality of product produced • Managed both professional and amateur team

Salaried Intern

Freeman / McCue Public Relations

1988 – 1989

• Generated clip reports, revised media contact files, prepared and distributed press release information for this agency counseling Ocean Pacific Sunwear Ltd., Kawasaki Motors Corp., Kenwood Stereos, and American Isuzu Motors Inc • Involved with product placement and events designed to highlight new product introductions

Industries

SkateSnowSurf