Sarah Brown-Cohen

Manage all off-price and promotional order files to ensure orders are shipping in a timely manner within the designated ship windows • Provide weekly updates to sales force addressing any orders and accounts which are on hold or have delays which require extensions • Communicate and work closely with sales reps, buyers, production and the warehouse to discuss pending issues including shortages, product delays and withdrawn styles

Provide an exceptional customer service experience for consumers by offering expert product knowledge and personalized service. Assist the digital merchandising team with Shopify maintenance. Support production during photoshoots.

Responsible for performing extensive industry, trend and consumer research to identify and report on emerging brands, and provide insights to a wide variety of product marketing teams. • Attend tradeshows and events to meet with brands and assess seasonal trends and new products • Write comprehensive reports and articles for Shop-Eat-Surf online community • Interview design teams, executives and brand managers to discover key stories and pieces

Assist digital marketing team with special projects including buying, digital merchandising, order entry in Full Circle, developing buy plans and assortments, and leveraging consumer insights for forward planning. Communicate and maintain comprehensive product knowledge including design, fit, price and material with customers online and via phone to assist with buying decisions and make design recommendations based on consumer feedback • Research and report industry news, videos, online publications, and competitive brands to senior buyers • Manage buying and merchandising projects including order entry, merchandising website on Oracle Commerce Workbench, updating site to reflect newest products

Constantly re-merchandised in-store displays to improve sales and aesthetics, and assisted customers with selecting apparel based on current market and fashion trends.

-Taught over 100 international clients to surf -Led camp groups of 15 school-aged students and helped improve their surfing and ocean awareness

Responsible for buying, purchasing, merchandising, sales, customer service and inventory management. • Performed market research and competitor analysis by analyzing inventory, trends and buying behavior

Responsible for assisting with all event and sponsorship marketing, copy editing, and communications. • Member of the Surf Expo planning committee, assisting with the layout design for the largest event booth • Selected all furniture for expo booth and coordinated with vendors to secure rentals within budget • Represented Alliance at the Oakley Sets in Motion movie premier in Colorado and interviewed athletes/stars and took photographs to be published in the online magazine • Edited all copy and staff articles for monthly publication • Published two articles for the online magazine (June 17, 2013; July 22, 2013)

Researched competitors’ products and pricing for product development team to better serve customers, created presentation for founder of company for the 2014 international sales meeting, and managed all social media channels, increasing fan engagement on Facebook by 150%.