Ryder Heikkila
Buyer/Merchandiser · JQ Tacklebox
Work Experience
Buyer/Merchandiser
JQ Tacklebox2022 – Present
• Oversee the choosing and buying of the product for retail by negotiating and pursuing effective decision-making.
• Monitor/research market trends to ensure dynamic and consistent product flow and increase profitability.
• Inventory management.
• Pricing strategy.
• Retail math and fundamentals.
Manager
Nirvana Coffee Co2020 – 2021
• Delivered manager duties by answering phones, filing documents, taking inventory, and managing electronic equipment. • Directed team building skills by working together to create specific drink special weeks/months. • Customer service. • Attention to detail. • Cash management. • Coffee knowledge.
Intern
Berglund Schmidt & Associations Inc2018 – 2021
• Responsible for updating digital files and data.
• Organized and archived records and documents.
• Transitioned the engineering company records system to completely paperless.
• Provided excellent customer service by greeting clients, ensuring they were helped in a timely manner, and remaining attentive to customers' needs, which resulted in high levels of customer satisfaction
• Portrayed time management.
• Handled transactions.
• Extremely fast and efficient when scanning and filing all documents and blueprints.
Barista
Social Media Marketer2017 – 2019
• Designed and executed social media strategy on their Facebook & Instagram pages. • Increased Social Media lead generation. • Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively. • Maintained a clean and professional appearance and dining area for guest satisfaction. • Provided excellent customer service and prompt food and beverage delivery.
Basketball Coach
Cosmopolis School District, WA2016 – 2019
• Taught young girls the fundamentals of basketball and taught them effective plays. • Developed and perfected customer service skills by communicating with parents when they had questions about our basketball camp, rates, scheduling, activities offered, food, games, tournaments etc.
