Ron Friedman
Director of Operations · Mission Surf
Oceanside, CA
In My Own Words
An experienced operations, product development, team player / leader, with technical savvy and an entrepreneurial mindset, which means to accomplish goals, no matter the obstacles, timelines, challenges or doubters involved.
Goal is to obtain a key position where my experience and skill sets in operations, product development and management of people, processes and projects can be effectively applied. Strengths include successfully leading teams, effective communication, technical experience and savvy, SOP development and implementation, open-minded problem solving and seeing the big picture. A loyal, key, team player.
Work Experience
Director of Operations
Mission Surf2014 – 2019
Retail storefront, online sales and fulfillment, private label apparel, equipment rentals, property management. Successfully directed all operations, facilities, sales, customer service, team development, staffing, product buys, merchandising. Increased net profit 42% through operational efficiencies and cost cutting measures. Awarded San Diego readers choice retail surf shop of the year 2016, 2017, 2018 and 2019. Airbnb super host.
Chief Operating Officer
Blank Generation2011 – 2013
Apparel, footwear and accessories brands. Operations, facilities, team development, product development, PLM Software, logistics, customs, vendor compliance, warehouse and distribution. Developed and implemented SOPs and workflows, reduced operational expenses 35% through operational efficiencies and cost cutting measures.
Director of Footwear Development
DC Shoes, Inc.2003 – 2010
Footwear and apparel brands. Led leadership awarded department operations, team development, staffing, budgets, employee reviews, product reviews. Successful creation and implementation of SOPs, workflows. PLM software implementation team lead. Promoted from Supervisor to Manager to Director.
Founder, Owner, Operator
Groovy Graphics, Inc. / Daybreak Apparel Group1989 – 2002
Apparel manufacturing, M&R screen printing, Barudan embroidery, cut & sew, custom, contract and licensed apparel company. Over the course of 13 years, grew from $30,000 in year one to over $13,000,000 in sales annually. Highly proficient in all areas of apparel manufacturing, equipment and techniques. San Diego Manufacturer of the Year award winner multiple times. ______________________________________________________________________________ HOTEL / HOSPITALITY INDUSTRY EXPERIENCE San Diego Marriott Marquis - front desk, doorman, bellman Sheraton Harbor Island, San Diego, CA - executive floor concierge Radisson, San Diego, CA - front desk, doorman, bellman Bay Club Hotel and Marina, San Diego, CA - front desk, bellman Sports Arena Travel Lodge, San Diego, CA - front desk, bellman, airport shuttle driver
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