Rob Funk

Visionary and creative Operations Director with 15+ years of guiding global operations, sales strategy, business development, and account management in the auction, e-commerce, and luxury goods space. Passionate about creating customized brand processes that align with discerning industry expectations of credible authenticated experiences (fine art / antiquities, luxury automobiles / collector cars, watches & jewelry). Adept at securing key strategic partnerships, building high-performance teams with a focus on white-glove service, and leveraging automation and digital transformation to modernize online purchasing experiences.

Global Luxury Sales (Onsite & Online) | Strategic Partnerships | Operations Management | C-Suite Engagement Client Retention | Customer Journey Mapping | User Experience (UX) Design | PPT Presentations & Public Speaking Team Coaching & Development | Mentoring | KPI Monitoring | Cross-Functional Collaboration | Communications Market Research & Analysis | Sustainability | Go-to-Market (GTM) Planning | Digital & Business Transformation | P&L SOP Creation | Process Improvements | Negotiations | Creative Problem-Solving | Board Reporting | Startup Leadership Estate Collections | Liquidation & Consignments | Certified Appraisals | Auctions | Asset Recovery | Armored Logistics

• Demonstrated history of building businesses catering to high-net-worth collectors and blue-chip collectibles, maximizing customer experience by nurturing relationships with vendors, suppliers, shippers, and industry experts. • Proven record of introducing auction-portal solutions and e-commerce initiatives to bring luxury buying experience into the digital transformation space and meet needs of discerning global buying clientele. • Earned industry reputation as consultative Subject Matter Expert (SME) in estate sales and liquidations, including multiple online sales portals, charitable donations, and museum deployments for up to 10K+ items. • Recruited network of Appraisal SMEs among several mediums to enhance resources and expand clientele. • Empathetic business partner with ability to influence C-suite decision-makers and guide sustainable marketplace changes while increasing capacity, maximizing ROI, and meeting strict budgetary goals. • Skilled at leading diverse multi-unit teams and managing trust with more than 1,200 global dealer-partners.