Rich Marulli

As the performance rep I was responsible for directing a crew of 13 performance fitters. These fitters were responsible for setup, club fittings, running launch monitors, as well as completing the sales cycle. • Grew, maintained, and developed relationships within my region to have a positive and lasting affect on sales • Standardized and consolidated the fitting packs for easier setup and a uniform fitting experience throughout the territories • Hired, managed, and trained a performance fitting team of 12 fitters with a culture of continued growth and success • Streamlined the schedule to manage employee retention and maintain budget to remain profitable • Assisted in best practices for the performance rep role to further enhance the account experience • Winner of the Q3 highest sales volume contest • Worked closely with the outside sales reps to target areas of growth throughout the year

Responsible for setting up the events, providing exceptional customer service, and helping more players enjoy the game! As the lead I was also responsible for monitoring inventory levels, coordinating fitters and schedules, as well as being the point of contact during the fitting. This has been a great opportunity to help hone my fitting skills even further as well as my customer service and sales skills with a myriad of different players and ability types. Moving up to a lead position has helped me improve my management skills while taking on new challenges. -Part of a team that has achieved 110% of its sales goal for 2022 -Leverage lasting relationships with head golf professionals and golf staff throughout the territory at key accounts -Lead fitter on Engage system for Northern CO territory to better assist order entry & communication with customers -Top two nationally in orders placed in the Engage system -Assisted the outside sales representative (OSR) with club inventory, golf ball inventory, and gloves -Familiar with top tracer and how to communicate its value to prospective ranges -Provide world class club fitting service to ensure that all clients are leaving excited about their purchase -Coached performance fitter teammates to expand their fitting knowledge and sales experience

Helping to change golf games through video lessons and club fittings. Lessons are given based on video analysis of a golfers swing, with motion measurements used to help better understand swing faults. After lessons are given, students are then fit for their golf clubs so that those clubs better work for their game, and don't hinder them from making the necessary changes to play better golf. -Utilized the internal CRM system to foster long-lasting relationships with customers -Led center to highest promotional period sales and yearly sales since the center opened -Achieved consecutive positive year-over-year individual sales goal growth, lesson counts, renewal counts, and referrals -Total Sales: $637,000, Total Lessons Taught: 7455, Fittings: 275, Close Percentage: 70%, Average Order Value: $880 -Year over year sales growth, averaging 25% per year, through growing key performance indicators During my time at GOLFTEC I learned how to better handle customer objections and help them understand why my services are the best for their needs. This lead to many renewals and referrals that helped me to achieve my goals.

Three days after starting at Red Rocks I was promoted into the golf shop and a few days later was promoted to merchandiser/buyer. My duties included: Running the Sr. Interclub tournament Running Ladies Interclub Tournament Receiving merchandise Placing Special Orders Executing an open to buy plan Merchandising the shop Creating fill in and new orders for the shop Various club repair tasks such as reshafts, regripping, loft/lie, etc Teaching lessons to juniors, ladies, and men Assisting with junior camps and clinics Took a very hands on role in our member/member and member/guest tournaments Helped run outside Monday outings Scheduling for the Outside Services crew while being mindful of their budget

Started as a sales associate and then a supervisor position became available and I was promoted to the role. There the crew consisted of three sales associates, two supervisors, and a store manager. I was responsible for opening/closing the store, change orders, deposits, reporting, merchandising, stocking, as well as many other retail duties.