Nick Serrano

Sales and Marketing Specialist

2020 – Present

Increased sales by offering advice on purchases and promoting additional products to customers. Achieved monthly sales goals by promoting products customers weren't aware of and finding new dealers to use our components in their builds. Retained excellent client satisfaction ratings through outstanding customer service. Traveled to many events to sell products and builds. Since being at this company I have exceeded sales and moved to marketing to take over and learn a new path to also gain more revenue for the company Handle all social media, Email Blast, ads and events.

IE/SD Outside Sales Rep

2019 – 2020

Provided the highest level of technical, dealer and sales program support via phone, email and in-person visits. Handled all accounts warranties, RMA's and product fitment. Worked with dealers on our sales promotions, marketing ideas and track side support to help drive sales for them. Took extra time going to my dealers cleaning, organizing and adding POP to make sure my dealers showroom looked top notch.

Key Dealer Rep

2017 – 2019

key user in SAP Software and trained other colleges to use the software. Provided support to dealers concerning parts, garments and sales programs. Traveled to dealers when necessary for troubleshooting or just a friends face and helping hand with out products. Provided knowledge and updates on new and existing products I thought would be a good fit for each of my dealers. Took care of all dealer questions and issues in a professional and quickly manner.

Factory Parts Coordinator

2015 – 2017

Monitored and maintained stock of standard and factory parts for multiple race teams. Created PO's, orders and monitored inventory. Traveled to various races and events every other weekend.

Sales Representative

2015 – 2015

High school diploma

2008 – 2012

High school diploma