Nick Serrano
Sales and Marketing Specialist
HUNTINGTON BEACH | United States
Skills
No information
Interests
Snowboarding
Surfing
Motorcycles
Skating
And mountain biking
In my own words
— Nickcustomer service Outside sales Rep marketing
Trajectory
Oct 2020 — Now
Sales and Marketing Specialist · RB Components Inc.
Increased sales by offering advice on purchases and
promoting additional products to customers.
Achieved monthly sales goals by promoting products
customers weren't aware of and finding new dealers to
use our components in their builds.
Retained excellent client satisfaction ratings through
outstanding customer service.
Traveled to many events to sell products and builds.
Since being at this company I have exceeded sales and
moved to marketing to take over and learn a new path to
also gain more revenue for the company
Handle all social media, Email Blast, ads and events.
May 2019 — Sep 2020
IE/SD Outside Sales Rep · Fox Head, Inc.
Provided the highest level of technical, dealer and sales
program support via phone, email and in-person visits.
Handled all accounts warranties, RMA's and product
fitment.
Worked with dealers on our sales promotions, marketing
ideas and track side support to help drive sales for them.
Took extra time going to my dealers cleaning, organizing
and adding POP to make sure my dealers showroom
looked top notch.
Apr 2017 — Apr 2019
Key Dealer Rep · KTM North America, Inc.
key user in SAP Software and trained other colleges to
use the software.
Provided support to dealers concerning parts, garments
and sales programs.
Traveled to dealers when necessary for troubleshooting
or just a friends face and helping hand with out
products.
Provided knowledge and updates on new and existing
products I thought would be a good fit for each of my
dealers.
Took care of all dealer questions and issues in a
professional and quickly manner.
Dec 2015 — Apr 2017
Factory Parts Coordinator · KTM North America, Inc.
Monitored and maintained stock of standard and factory parts for multiple race teams. Created PO's, orders and monitored inventory. Traveled to various races and events every other weekend.
May 2015 — Dec 2015
Sales Representative · Elite Action Sports Group
Activity
Education history
Polaris High School
High school diploma | 2008 - 2012
