In my own words
— Nicholas<p class="ql-align-center">Dependable and enthusiastic customer service specialist with wide-spread transferable skills in management, sales, and operations.
Ex<span style="color: black;">ceptio</span>nal ability to connect with people and understand their wants and needs while delivering top-tier service with every interaction. A lifelong passion for the outdoors that I want to share.</p><p><br></p>
Trajectory
Jul 2024 — Now
Senior Sales Specialist · REI (Recreational Equipment Inc)
Oversee daily operations, network with multiple other teams across my store and others throughout the Co-op, ensure goals on key metrics are achieved.
Oct 2021 — Jul 2024
Sales Specialist · REI (Recreational Equipment Inc)
Provide expert knowledge and customer service, promote Co-op and department goals, and manage dynamic working environment.
Apr 2016 — Oct 2021
Manager and Tour Guide · La Jolla Kayak
Manage daily operations, provide exemplary customer service, lead ecology based tours on kayaks, paddle boards, and snorkeling.
Activity
Education history
University of California, San Diego
Bachelor of Science in Marine Biology
