Namhee Kim
Director of Operations/ Executive Assistant · Less USA
Torrance, CA
In My Own Words
Dedicated, passionate, and organized professional who prioritizes a growth mindset and open to constantly learning
Work Experience
Director of Operations/ Executive Assistant
Less USA2019 – Present
I currently oversee the daily operations of our online fitness equipment retail company. Responsibilities: • Executive Assistant to the CEO • Customer invoicing • Customer Relations Manager • Follow-up with orders • Coordinate with vendors to ship out exercise machines in a timely manner • Transfer all sales lead calls to Fitness Equipment Experts • Social media managing • Limited sales experience • Conflict resolution
Office Assistant
Acme Made In America2019 – 2019
My first few days on the job, I transformed the financial manager's office by creating templates and samples of how the file cabinets should be organized, which had never been done before. I also started a list of daily and ongoing duties and responsibilities for my position because it was not provided to me. Responsibilities: • Color-coordinated file folders according to customers and vendors • Labeled all of the supplies and cabinets • Stocked and maintained office supplies • Reorganized employee files • Alphabetized all of company documents • Filed away outdated documents into labeled boxes • Created project binders • Gave support to financial manager
Family Business Assistant
T&J Market2017 – 2019
• Assisted with translating license renewals related to the business • Stocked merchandise • Maintained cleanliness of store • Greeted customers • Provided exceptional customer service
Substitute Teacher
Scoot Education2018 – 2018
• California Basic Educational Skills Test (CBEST) passed, July 2018 • Followed the teachers' instructions for the day • Facilitated recess and lunch time activities • Proctored a math exam for 6th grade students • Provided support to teachers as an instructional aide
Program Leader
SPARK Academy Corp2016 – 2017
• Assisted with daily homework for 1st through 3rd grade students • Led enrichment activities that emphasized gratitude, kindness, and sharing • Maintained cleanliness of classroom • Was responsible for classroom management such as volume control, rules, and time management • Worked together with other staff members to provide a fun and educational afterschool experience
Human Resources Assistant/Receptionist
Hallmark Aviation Services2015 – 2016
• Communicated with airlines business managers regarding their team's uniform needs • Issued uniforms to over 1,000 employees in a timely manner • Provided receptionist support to the HR team • Restructured and prepared billing spreadsheets for the finance team • Reviewed grooming and appearance standards during new employee orientation • Provided support to the head recruiter, phonescreened potential employees, set them up for interviews • Participated in recruiting events/fairs
Customer Service Agent
Hallmark Aviation Services2013 – 2015
• Administered on-job training for new employees • Checked-in passengers for Lufthansa German Airlines flights • Stocked and maintained office supplies • Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions
Customer Service Agent
Evergreen Aviation2011 – 2013
• Administered on-job training for new employees • Checked-in passengers for Lufthansa German Airlines flights • Was responsible for ensuring on-time departures, communicating with departure gate team, and efficiently providing resolutions
Lead Student Coordinator
UCLA Undergraduate Admissions2010 – 2012
• Entered new student data into UCLA's information system and kept new student files updated • Provided general admissions requirements to prospective students and their families • Formally corresponded in a timely and professional manner with the university degree advisers regarding students' credits from different institutions • Responded to inquiries at the front desk and over the phones
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