Michael Alvaro
Sales & Product Expert · REI
Chino Hills, CA
In My Own Words
Focused on keeping the Sales Staff knowledgeable & driven towards the best Customer Service.
I've been working for the best Outdoor Company for about 10 years now. I love it, the staff & it's customers but I also want to grow.
I'm am looking to bring this energy, drive & focus to new environment & make it successful.
Work Experience
Sales & Product Expert
REI2005 – Present
Inside Sales lead Keeping Staff trained & updated on new products Training new employees Tracking employee progress Mentoring sales staff
Instructor/Professor
University of Phoenix2005 – 2015
Lead Instructor for Nutrition, Health/Wellness, Health for Non-Science Majors Initiated and Drove the learning process within the Online Classroom Facilitated, Encouraged, Developed critical thinking within the classroom
Podiatrist
Los Angeles County & USC Medical Center1993 – 2006
Attending Staff and Residency Director Assistant Clinical Professor, Podiatric Medicine and Surgery (CCPM) Coordinated daily patient care, in and out-patient managed five member independent contractor podiatrists Consistently led department and earned highest customer service quality via survey Coordinated and responded to complex requests, resulting in increased patient and management satisfaction Attending Surgeon on 95% of cases performed by department
Speaker & Lecturer
Novartis1991 – 2004
Clinical Physician with extensive expertise in Lamisil and Apligraf
Podiatrist
Whittier Foot & Ankle1993 – 2003
Owner and Director of Multispecialty Clinic Board Certified/Diplomat - American Board of Podiatric Orthopedic & Primary Medicine Managed physicians, front and back office staff
