Melissa Valdez

? Forged and cultivated relationships with members to help them achieve their personal goals and boost retention rates. ? Employed client assessments and needs analyses to build personalized exercise programs. ? Delivered quality, personalized training and customer service to clients.

? Direct and manage all fitness programming, including personal training, small group training, group fitness classes, and workshops with up to 30 participants. ? Hire, onboard and lead comprehensive onboarding and training for highly qualified recreational sports department staff to lead fitness programs and support efficient facility operations. o Evaluate employment applications and verify candidate backgrounds, skills, and other qualifications. o Partner with HR and Student Employment to secure and support part time staff and students workers. ? Create schedules, supervise, and manage payroll for 50+ part-time fitness and operations staff members. ? Align objectives and bridge communications with cross-functional departments to plan and organize special events. o Collaborate with the Kinesiology Department to provide 2-3 fitness, strength and wellness workshops and or special events for up to 60 students each semester. o Collaborate with Student with Disability Services and Counseling and Psychological Services to provide added support to students who need assistance navigating the weight rooms and fitness programs. o Collaborate with Health and Promotion Services to organize and promote 2-3 fitness and wellness events for students, faculty and staff each semester.. ? Author a comprehensive curriculum and instruct participants within the Koret Mentorship Program to guide students to launch their careers in health and wellness. ? Facilitated, planned and organized a $100k renovation project converting a cardio space into a strength training space mitigating the risk caused by the increased patron traffic in the weight rooms.