Mark Channon

International Digital Recruitment Specialists, part of the Serocor Group with £120m turnover. • Stabilised the team and hired new staff to exceed H2 forecast and year-end targets • Managed recruitment across key market areas throughout Europe. • Further realigned the business to focus on core geographical and niche-specific areas and business development • Cultivated a quality focused environment by implementing transparent online feedback (feefo) • Established and personally recruited all current staff • Manifested a successful team that exceeded 2016/17 & 2017/18 Budget & Sales targets to return over £250k (2016/17) & over £300k (2017/18) of contribution, an overall improvement of 44% & 10% on PY

Precision engineering company with a turnover £2m. Headhunted for a project to assess the business following the retirement of the owners, with full operational responsibility. • Outlined continuous improvement and development of ISO9001 accreditation • Successful turnaround of a major customer resulting in direct orders to the value of over £300,000 in Q4 • Restructure of management team including the hiring of a permanent Managing Director and production of staff performance and development programmes • Project-managed the owners through a potential redundancy program for their treatments site

Specialist accounting recruitment business, part of the Impellam Group, turnover £350m. Promoted in recognition of sustained best practice and success, roles included Regional Manager and Acting Managing Director. Responsible for sites across the UK. • Part of the joint Management team that orchestrated a £500,000 turnaround of Operating Profit from 2009 - 2011, responsible for 40 staff • Direct control for three regional offices, with exposure to strategic decisions across the entire company • Transformed Bristol and Leamington sites from loss-making in 2009 to making £130,000 combined profit in 2011 • Established a new business from start up, to in excess of £50,000 profit in year 2

Specialist financial and accounting recruitment business, turnover £13m. Reporting to the Regional Managing Director, continually promoted and held roles including International Division Manager working in London and Sydney, Training coordinator and Recruitment Manager. • Set up Nigel Lynn Associates in Australia, opening the firm's first office in country, including the sourcing of premises and all necessary equipment and support solutions, within set budget • Hired (and managed all aspects of) an overseas resourcing team including recruitment of staff, development and assessment of KPIs and bonus structures and the sourcing of candidates seeking work in the UK • Developed and delivered database, systems, induction, sales and customer service training to all company employees and standardised company policies • Managed the Basingstoke branch of Nigel Lynn Associates with nine sales and support staff, planning future business strategies including budgets • Developed the CRM function into a team responsible for generating £500,000 revenue a year from leads • Project-managed the outsourcing of candidate calling to a national call centre at an initial cost of £30,000

• Passed rigorous selection process and six month training programme to become PTI • Responsibilities included: Organising and motivating personnel in all forms of sporting and physical activities; leadership training and motivational training courses; event organisation, sports coaching & officiating