Margaret Dolan
Visual Merchandiser/Department Lead · Vail Resorts Retail
Citrus Heights, CA
In My Own Words
Visual Merchandising and Retail Marketing Representative specializing in the outdoor and action sports industries.
Work Experience
Visual Merchandiser/Department Lead
Vail Resorts Retail2014 – 2017
-Successfully applied strategic visual merchandising tactics for sales-oriented results. Conceptualized new and innovative ideas to reconfigure store fixtures and displays for better product placement. -Trained and motivated a team of retail sales associates to regularly produce the highest grossing sales amongst all departments. -Appointed as the store’s social media correspondent and utilized aptitude for graphic design and marketing to promote customer interaction and sales.
Esthetician
Lashfully2013 – 2014
- Provided clientele individually tailored salon services and product application tutorials. - Initiated service consultations by asking open-ended questions to learn client’s preferences and needs. - Educated clientele and staff on the benefits of utilizing Electronic Funds Transfer system payment options.
Visual Merchandiser/Esthetician
Benefit Cosmetics2012 – 2013
- Merchandised designated area of store utilizing both planograms and creative product display techniques to encourage foot traffic. - Facilitated artistry skill demonstrations for employees in both Esthetics and Make-up. - Regularly achieved recognition as sales leader for not just the Benefit Cosmetic’s counter but for the entire Macy’s store.
Salon Manager
Rio Tan Salon2010 – 2012
- Increased business by co-developing innovative marketing programs with salon owner. - Maintained an adequate stock of inventory and was proficient in ordering/receiving of salon retail. - Efficiently managed administrative salon operations including bookkeeping, accounting, scheduling, and social media platforms. - Advised employees of human resources related policies, programs, and procedures. Enforced such polices and acted as a liaison between employees and salon owner when necessary.
Administrative Assistant
Eye & Vision Care2008 – 2010
- Provided comprehensive administrative support including appointment management, billing and collections, insurance verification, and customer service. - Trained staff on new computer software system that was implemented and facilitated communication between clinic and system support specialists. - Ensured a clean and professional work environment by cleaning examination, preliminary and optical areas.
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