Louis Quintero

Assistant Store Manager

2019 – Present

• Maximize profitability by coaching, motivating, and provide feedback to sales team. • Proactively seek out marketing opportunities, and outreach within the community to increase brand awareness and store exposure • Provide weekly detailed department performance reports to District and Regional team. • Establish rapport with clients, gain trust, and build strong repeat and referral business. • Manage store expenses ensuring budgetary compliance. • Achieve sales plans through efficient planning, execution, constant feedback for sales team, and business analysis. • Ensure visual standards are executed to maximize sales while maintaining brand direction.

General Manager

2019 – 2019

• Increased revenue by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions. • Oversee management and lower level staff at all locations. • Tracked trends and suggested enhancements to both challenge and refine company's product offerings. • Oversee and implemented successful marketing initiatives. • Supported community outreach by collaborating with local schools, organizations and community groups. • Worked directly with ownership, management, and buying department to brainstorm, discuss inventory strategy. • Opened and built clientele of 3rd location in Cerritos.

Bar Manager

2018 – 2019

• Foster relationships with customers in a unique, well-timed, and professional manner. • Train staff to enhance customer service, and to increase profits through suggestive selling. • Maintained bar cleanliness by establishing daily side duties for employees. • Implemented social media initiatives to help boost following and customer interaction, and created content for social media pages. • Cultivated relationships with spirit and beer vendors on promotions to help sell through, and worked with local breweries on Tap Takeover events.

Marketing Manager

2016 – 2017

- Hosted and coordinated multiple events in the local community, including fundraising events, skate demos, signings, and activations with local businesses. - Managed social media accounts, including copywriting and content. - Managed a team of multiple athletes. - Worked closely with brand and companies on various marketing opportunities to maximize sales.

Store Manager

2012 – 2017

- Responsible for maximizing profitability, meeting sales goals, controlling costs and maintaining inventory levels in the store. - Ran weekly sales and performance reports. - Oversaw store’s presentation and merchandising of sales floor. - Accurately assessed staff and provided feedback about their performance on a daily basis. - Recruited and trained employees to meet and maintain company standards.

Diploma

2003 – 2007

Diploma

Associates

2009 – 2014

Associates

Professional Diploma

Professional Diploma