Lisa Stygar

SPECIALTY SALES SUPERVISOR

2018 – Present

• Help maximize sales to achieve monthly sales goals • Train and manage the customer service/sales support team within the specialty division • Actively grow new business by identifying new market opportunities, contacting and selling to specialty retailers and organizations • Maintain regular communication on all assigned retail accounts to meet sales obligations and customer needs • Make outbound sales calls, and respond to emails regarding sales, product, delivery, inventory, customer service inquiries • Handle administrative duties, such as managing orders, back-orders, resolving shipping errors, processing RA’s and general order entry when needed • Assist management with reporting inventory, sales planning and commission reports • Support outside sales reps with order processing, and warranties • Assist AR with collections • Attend and organize essential sales material for tradeshows: AGENDA, Surf Expo, SIA/OR, Interbike, CABDA • Interact daily with operations department and warehouse to get orders shipped in a timely matter • Identify product development for new sales opportunities through research and conversations with customers and relay that information to Pro-Tec’s development team

Inhouse Sales Rep

2016 – 2018

Marketing and Operations Coordinator

2015 – 2016

-Maintained product and website content calendar with input from buying team -Assisted in the coordination of promotions and advertising initiatives -Participated in creative review and weekly team meetings to review project progress and deliverables -Provided general admin support including mail runs and reordering supplies -Worked with creative team to develop and revise PDP pages including product descriptions, features, size charts, etc. -Worked directly with VP marketing and creative team to develop and deploy email campaigns. -Worked with VP marketing to develop key deliverable timelines and ensure cross functional team meets deadlines -Kept cross functional team abreast of status of projects and timelines -Provided support for photoshoots where needed -Assisted Customer Service Director on all things related to customers including refunds, special requests, exchanges, etc.

Operations and Marketing Coordinator

2014 – 2015

Action Sports Protective Gear NYC - Skate, Bike, Wake, Snow - Coordinate Sponsorships including the analysis of potential opportunities and the execution of sponsorship agreements - Support Team Management & Marketing including acting as a liaison with athletes to coordinate their social media and product requests - Manage trade show coordination including show arrangements, registrations, travel/hotels, booth coordination and set-up, and shipping logistics - Execute Team Sponsorship/Royalty Reports - Coordinate special events such as product launch parties. - Manage Triple 8 website, support social media with Twitter, Facebook, Instagram and YouTube postings

Sales and Service Coordinator

2012 – 2014

- Responsible for day-to-day purchase order management and administration - Develop quality relations and build specific sales initiatives with current key accounts - Accounts receivable management: responsible for timely collection of past due accounts, reconciliations and the application of payment for all receivable types

Assistant Store Manager

2010 – 2012

- Developed and managed customer relations to maximize service satisfaction and generate repeat/referral business that contributes to sales growth - Managed team of sales professional to achieve sales goals - Established relationships with vendors and provided in-depth communications regarding: o Customer satisfaction and purchasing patterns o Current sales and projected sales by product line o Recommendations on inventory that would build traction with current client base o Damaged inventory and strategies and timelines for replacement

Advertising

2009 – 2010

- Managing a portfolio of accounts. - Develop budgets and negotiate agreements with outside sales representatives and potential clients. - Responsible for managing and developing sales materials, including media kits. - Guided clients in the appropriate direction in order to promote their products and services in the most effective way possible.

Style Consultant/Visual Merchandiser

2007 – 2009

- Implemented inventive methods and creativeness in order to increase sales of fashion as well as related products. - Monitored the formation of window and interior displays. - Developed a strong understanding of current market trends and innovative approaches while having a natural finesse for color, balance and composition. - Assisted store manager in presenting appropriate lighting for the best presentation possible, arranging signage and coordinating the take down of displays after promotion and season change. - Managed the up-keep of store and executed corporate standards. - Inspired and lead a team of associates. - Supervisor of inventory control – receiving and handling shipments.

Assistant to the Chief Operating Officer of Multi-Media Management and Production Company

2008 – 2009

- Experience in coordinating, planning, and supporting daily operational and administrative functions. - Provided comprehensive support to executive-level staff; scheduled meetings, conference calls and planned agendas. - Ability to excel in a multi-task environment by taking on high-volume projects in various departments such as advertising, marketing, branding and management. - Hired and managed company interns. - Maintained and organized corporate website. - Assisted in the development of managing artists and the company brand. - Created press and media kits to sell company roster.

Assistant to National Retail Manager and Buyer

2009 – 2009

- Designed more attractive merchandise presentation strategies to increase store traffic and profits. - Managed inventory and daily operations of retail space. - Developed and managed customer relations to maximize service satisfaction and generate repeat/referral business that contributes to sales growth. - Monitored and resolved any service issues. - Administrative duties included processing orders in POS system and daily sales reports. - Managed ordering products and scheduling shipments. - Assisted Corporate Retail Manager and Buyer in decision making for implementing new brands and products into company retail stores.

Business Development Intern

2008 – 2008

- Built relationships with advertisers and managed subscription sales. - Researched and built a business proposal for Podcast Development on company website. - General administrative duties included subscription send-outs and data entry.

Booking Agent Intern

2007 – 2007

- Reviewed and verified show contracts. - Compiled ticket counts for National tours. - Advanced shows and built daily schedules for tour managers. - General Administration Duties included data entry, faxing, mailings and answering phones.

Sales Intern

2006 – 2006

- Developed promotional campaigns for bands using digital social networks. - Compiled weekly Soundscan results for sales department. - Arranged tour schedules for the promotional Victory Assault Team. - Built relationships with music retailers that sold tangible Victory albums and merchandise.

BA

2004 – 2007

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