Lisa Stygar
SPECIALTY SALES SUPERVISOR
Seal Beach | United States
Skills
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Interests
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In my own words
— LisaEstablished sales and customer service professional skilled at working in a fast-paced, multifaceted team environment.
Self-motivated team player with 7+ years in the Action Sports Industry, providing creative and pro-active thinking. Excellent client-management skills with proven ability to sell, build relationships and solve problems.
Trajectory
Aug 2018 — Now
SPECIALTY SALES SUPERVISOR · Pro-Tec
• Help maximize sales to achieve monthly sales goals
• Train and manage the customer service/sales support team within the specialty division
• Actively grow new business by identifying new market opportunities, contacting and selling to specialty retailers and organizations
• Maintain regular communication on all assigned retail accounts to meet sales obligations and customer needs
• Make outbound sales calls, and respond to emails regarding sales, product, delivery, inventory, customer service inquiries
• Handle administrative duties, such as managing orders, back-orders, resolving shipping errors, processing RA’s and general order entry when needed
• Assist management with reporting inventory, sales planning and commission reports
• Support outside sales reps with order processing, and warranties
• Assist AR with collections
• Attend and organize essential sales material for tradeshows: AGENDA, Surf Expo, SIA/OR, Interbike, CABDA
• Interact daily with operations department and warehouse to get orders shipped in a timely matter
• Identify product development for new sales opportunities through research and conversations with customers and relay that information to Pro-Tec’s development team
Aug 2016 — Aug 2018
Inhouse Sales Rep · Pro-Tec
Oct 2015 — Feb 2016
Marketing and Operations Coordinator · Machete Los Angeles
-Maintained product and website content calendar with input from buying team
-Assisted in the coordination of promotions and advertising initiatives
-Participated in creative review and weekly team meetings to review project progress and deliverables
-Provided general admin support including mail runs and reordering supplies
-Worked with creative team to develop and revise PDP pages including product descriptions, features, size charts, etc.
-Worked directly with VP marketing and creative team to develop and deploy email campaigns.
-Worked with VP marketing to develop key deliverable timelines and ensure cross functional team meets deadlines
-Kept cross functional team abreast of status of projects and timelines
-Provided support for photoshoots where needed
-Assisted Customer Service Director on all things related to customers including refunds, special requests, exchanges, etc.
Jan 2014 — Jan 2015
Operations and Marketing Coordinator · Triple Eight Distribution
Action Sports Protective Gear NYC - Skate, Bike, Wake, Snow
- Coordinate Sponsorships including the analysis of potential opportunities and the execution of sponsorship agreements
- Support Team Management & Marketing including acting as a liaison with athletes to coordinate their social media and product requests
- Manage trade show coordination including show arrangements, registrations, travel/hotels, booth coordination and set-up, and shipping logistics
- Execute Team Sponsorship/Royalty Reports
- Coordinate special events such as product launch parties.
- Manage Triple 8 website, support social media with Twitter, Facebook, Instagram and YouTube postings
Dec 2012 — Jan 2014
Sales and Service Coordinator · Triple Eight Distribution
- Responsible for day-to-day purchase order management and administration
- Develop quality relations and build specific sales initiatives with current key accounts
- Accounts receivable management: responsible for timely collection of past due accounts, reconciliations and the application of payment for all receivable types
Oct 2010 — Dec 2012
Assistant Store Manager · Verve
- Developed and managed customer relations to maximize service satisfaction and generate repeat/referral business that contributes to sales growth
- Managed team of sales professional to achieve sales goals
- Established relationships with vendors and provided in-depth communications regarding:
o Customer satisfaction and purchasing patterns
o Current sales and projected sales by product line
o Recommendations on inventory that would build traction with current client base
o Damaged inventory and strategies and timelines for replacement
Oct 2009 — Oct 2010
Advertising · Triumph Media Holdings, Inc.
- Managing a portfolio of accounts.
- Develop budgets and negotiate agreements with outside sales representatives and potential clients.
- Responsible for managing and developing sales materials, including media kits.
- Guided clients in the appropriate direction in order to promote their products and services in the most effective way possible.
Apr 2009 — Oct 2009
Assistant to National Retail Manager and Buyer · David Barton Gym
- Designed more attractive merchandise presentation strategies to increase store traffic and profits.
- Managed inventory and daily operations of retail space.
- Developed and managed customer relations to maximize service satisfaction and generate repeat/referral business that contributes to sales growth.
- Monitored and resolved any service issues.
- Administrative duties included processing orders in POS system and daily sales reports.
- Managed ordering products and scheduling shipments.
- Assisted Corporate Retail Manager and Buyer in decision making for implementing new brands and products into company retail stores.
Jun 2008 — Oct 2009
Assistant to the Chief Operating Officer of Multi-Media Management and Production Company · The Movement. Worldwide
- Experience in coordinating, planning, and supporting daily operational and administrative functions.
- Provided comprehensive support to executive-level staff; scheduled meetings, conference calls and planned agendas.
- Ability to excel in a multi-task environment by taking on high-volume projects in various departments such as advertising, marketing, branding and management.
- Hired and managed company interns.
- Maintained and organized corporate website.
- Assisted in the development of managing artists and the company brand.
- Created press and media kits to sell company roster.
Jun 2007 — Oct 2009
Style Consultant/Visual Merchandiser · Metropark
- Implemented inventive methods and creativeness in order to increase sales of fashion as well as related products.
- Monitored the formation of window and interior displays.
- Developed a strong understanding of current market trends and innovative approaches while having a natural finesse for color, balance and composition.
- Assisted store manager in presenting appropriate lighting for the best presentation possible, arranging signage and coordinating the take down of displays after promotion and season change.
- Managed the up-keep of store and executed corporate standards.
- Inspired and lead a team of associates.
- Supervisor of inventory control – receiving and handling shipments.
May 2008 — Sep 2008
Business Development Intern · Venus Zine
- Built relationships with advertisers and managed subscription sales.
- Researched and built a business proposal for Podcast Development on company website.
- General administrative duties included subscription send-outs and data entry.
Jan 2007 — Jul 2007
Booking Agent Intern · Flowerbooking
- Reviewed and verified show contracts.
- Compiled ticket counts for National tours.
- Advanced shows and built daily schedules for tour managers.
- General Administration Duties included data entry, faxing, mailings and answering phones.
Jan 2006 — Sep 2006
Sales Intern · Victory Records
- Developed promotional campaigns for bands using digital social networks.
- Compiled weekly Soundscan results for sales department.
- Arranged tour schedules for the promotional Victory Assault Team.
- Built relationships with music retailers that sold tangible Victory albums and merchandise.
Activity
Education history
Columbia College Chicago
BA | 2004 - 2007
