Lauren Fink
Lead Design · Next Adventure
PORTLAND, OR
In My Own Words
Strong passion for the outdoors, as well as designing graphics. Great customer service, worth ethic and detailed oriented. Designs creative graphics from websites to social media, shirt graphics to magazine layouts, logos to branding guidelines.
Work Experience
Lead Design
Next Adventure2021 – Present
Providing feedback and brand direction to Jr Graphic Designer. Working with illustrator/artist to create graphics templates for signage, web banners, and resources for production graphics needs. In-house lead product photographer and image editor for new branded products, including lead colorist for next years products. Design packaging for Next Adventure's specific products. Conceptualizing and creating collateral for brand launches, web campaigns, sales and upcoming events, i.e. local print ads, local digital ads, billboards, etc.
Customer Service Representative
SMITH OPTICS2021 – 2021
Responded efficiently and professionally to customer inquiries through all forms of contact. Inspected and found resolutions for customer questions promptly while keeping the integrity of the Smith Brand. Created positive experiences when utilizing effective problem-solving skills to make the best solutions for our customers. Educated, promoted and inspired customers as a Brand Ambassador.
Customer Service Representative
Columbia Sportswear2020 – 2021
Provide exceptional customer service and problem solving for every customer. Resolve customer inquiries in an effective and efficient manner. Consistently striving to learn about product and service changes. Continually be an active listener that shows empathy and patience in a creative environment.
Digital Designer
Looptworks2019 – 2020
Created visuals for all platforms: social, web, print, as well as interior and exterior building graphics. Managed product photography and edited images for web and assets. Collaborated with team to build a new look and feel for Looptworks, while keeping within the brand guidelines. Designed and built prototype hang tags and product packaging.
Assistant Front-End Developer
Capstone Web Services2019 – 2020
Organized content and applied to clients’ pages. With WordPress, applied html, css, bootstrap and javascript. Developed client maps for customization.
Program Liaison
American Advertising Federation-Spokane2018 – 2019
Connected students to professionals and professional development opportunities. Co-Chaired and organized AAF’s Create 2019. Organize student volunteers for signature events, such as the American Advertising Awards.
Sales Associate & Instructor
Jackson Hole Mountain Resort2011 – 2017
Specialized in Snowboard gear and accessories. Assisted customers and clients with an acute knowledge of snowboards, outerwear, helmets and goggles. Awarded Ambassador of the Month twice for great customer service in sales and snowboard instructing.
