Lauren Day
RETAIL MANAGEMENT · lululemon athletica
Redondo Beach, CA
Work Experience
RETAIL MANAGEMENT
lululemon athletica2015 – 2019
• Conducted all aspects of team development and assisted with the interviewing and hiring processes • In my leadership role, I was most recently in charge of educator happiness: this included creating and developing relationships with the team through goal-setting, team-building exercises, community enrollment, coaching, and in-the-moment feedback • Managed all operations of a fast-paced, upscale athletic apparel company with a team of 15 full-time employees and 17 seasonal employees • Managed inventory operations and oversaw three successful Black Friday events with initial goals to produce $76,000 in sales. With strategic planning and organization, the team consistently exceeded this goal by close to 63% by bringing in single-day sales of $120,000
COMMUNITY STRATEGIST
lululemon athletica2015 – 2019
• Created and fostered relationships with Influencers, local studios, and vendors in the community that continue to be health and mindfully-focused • Created experiences for guests and Influencers, that built into lululemon's quarterly global campaigns and had a strong focus on ROI and brand relevance • Developed a Social Run Club in South Bay: powerfully enrolled the store team, Influencers, and guests through a self-created community page, social media channels and in-store advertisements that resulted in over 30-40 attendees each month • Communicated and collaborated with Visual Merchandising and Inventory teams on community strategy to create a seamless in-store guest experience
RESTAURANT MANAGER
Chow Restaurant & Market2013 – 2015
• Managed a 60-table restaurant and in-store marketplace averaging an annual revenue of $15 million • Once a week I would assist with corporate administrative responsibilities. These responsibilities included payroll, communicating with 100+ vendors, filing and organizing company documents, audits on vendor pricing, and both state and federal legal compliance checks regarding paperwork and protocols • Designed and executed a detailed host training program for all new hires • Assisted with the organization and distribution of annual Thanksgiving catering program that consistently saw 750+ orders yearly • Managed a team of 25 employees while maintaining a well-organized workflow to create a great guest experience • Started off as a server and advanced into management after the first month due to prior successful restaurant management experience
